Job summary
An opportunity has arisen for a Datix / Radar Healthcare Admin Assistant to join our small friendly team managing the Trust's Risk Management System to cover Maternity leave
You will be confident and able to assist with data cleansing, solving queries, working to deadlines and producing reports. As a member of the Datix /Radar Healthcare Team, the post holder will assist with the support provided to our incident reporting and risk management modules
The Datix / Radar Healthcare Team sits within, and is supported by the Trusts Health, Safety & Risk Management Team.
Previous experience of using Datix or other IT systems is preferred although training will be provided.
This is an exciting opportunity for the right candidate, looking to develop both their skills as a system administrator and their wider risk management knowledge and skills.
Main duties of the job
INTERVIEWS TO BE HELD ON 13/02/2024 AT 12PM
The main duties of this job is the administration of thetrust's risk management system, which includes:
- A daily quality check of submitted incident forms for errors or incorrectly filled in sections
- Setting up accounts for new users on the system
- Responding to and dealing with FOI queries requiring data on incident reporting
- Producing reports as and when required
- Confidently dealing with any adhoc queries
- Ensuring that any external incidents are captured on the system and dealt with appropriately
- Maintaining the highest standards of confidentiality when dealing with sensitive information, including information relating to patients or staff
- Prioritising own workload
You will need to be self-driven with excellent communication and interpersonal skills.
You will take pride in your work, be highly motivated, professional, have a flexible approach, good organisational skills and attention to detail.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Job summary:
The Datix /Radar Healthcare Admin Assistant will work as part of a small Datix team maintaining the delivery of a high-quality incident reporting system to the organisation. This involves data quality monitoring and cleansing, timely reporting of patient safety incidents to the NRLS, system configuration and development, user account administration and responding to staff requests and queries, delivering training on the use of Datix to individuals and groups, ensuring staff receive the knowledge to assist them in the use of the system and are supported in how the product is used in the Trust, work to deadlines, write reports, training manuals and guidance.
Job responsibilities:
The main responsibility of this job is to help with the daily administration of thetrusts risk management system.
Key Tasks & Responsibilities:
- To undertake the following duties within the Datix / Radar Risk management system:
- Assist with the development of Datix / Radar web form design.
- Set up Datix / Radar user accounts.
- Assist with maintaining the list of users by up-dating records and receiving / resolving queries regarding user access, permissions and passwords.
- Input of records onto the Datix /Radar Risk management system, including the overview of external incident reporting and response.
- Assist with the provision of routine reports from the Datix / Radar Risk management system for the Patient Safety Team, Heads of Nursing and other ward/divisional managers.
- Create Datix / Radar Reports to enable data/trend analysis.
- Assist with the data quality checking and batch exporting of patient safety incidents to the National Reporting and Learning System (NRLS).
- Undertake daily quality checks of all incident reports within the holding area.
- Bring to the immediate attention of senior managers any serious incident report or issue.
- Receive and respond to ad-hoc requests from users seeking help or information regarding the incident reporting module in Datix by Teams, telephone and the generic Datix and DatixTeam email addresses. This will require the individual to assess, resolve and refer enquiries as appropriate.
- Targeted follow up of individuals with overdue Datix / Radar records including green incident investigations.
- Provide Datix / Radar training to new users and those staff needing a refresher session.
- To write and develop up to date training manuals and how to guides.
- To provide admin support to the Health, Safety & Risk office as and when required.
- Any other duties. To carry out any other duties that may be required and are consistent with the responsibility of the grade and this post
Job description
Job responsibilities
Job summary:
The Datix /Radar Healthcare Admin Assistant will work as part of a small Datix team maintaining the delivery of a high-quality incident reporting system to the organisation. This involves data quality monitoring and cleansing, timely reporting of patient safety incidents to the NRLS, system configuration and development, user account administration and responding to staff requests and queries, delivering training on the use of Datix to individuals and groups, ensuring staff receive the knowledge to assist them in the use of the system and are supported in how the product is used in the Trust, work to deadlines, write reports, training manuals and guidance.
Job responsibilities:
The main responsibility of this job is to help with the daily administration of thetrusts risk management system.
Key Tasks & Responsibilities:
- To undertake the following duties within the Datix / Radar Risk management system:
- Assist with the development of Datix / Radar web form design.
- Set up Datix / Radar user accounts.
- Assist with maintaining the list of users by up-dating records and receiving / resolving queries regarding user access, permissions and passwords.
- Input of records onto the Datix /Radar Risk management system, including the overview of external incident reporting and response.
- Assist with the provision of routine reports from the Datix / Radar Risk management system for the Patient Safety Team, Heads of Nursing and other ward/divisional managers.
- Create Datix / Radar Reports to enable data/trend analysis.
- Assist with the data quality checking and batch exporting of patient safety incidents to the National Reporting and Learning System (NRLS).
- Undertake daily quality checks of all incident reports within the holding area.
- Bring to the immediate attention of senior managers any serious incident report or issue.
- Receive and respond to ad-hoc requests from users seeking help or information regarding the incident reporting module in Datix by Teams, telephone and the generic Datix and DatixTeam email addresses. This will require the individual to assess, resolve and refer enquiries as appropriate.
- Targeted follow up of individuals with overdue Datix / Radar records including green incident investigations.
- Provide Datix / Radar training to new users and those staff needing a refresher session.
- To write and develop up to date training manuals and how to guides.
- To provide admin support to the Health, Safety & Risk office as and when required.
- Any other duties. To carry out any other duties that may be required and are consistent with the responsibility of the grade and this post
Person Specification
Education & Qualification
Essential
- English Language and Maths to GCSE or equivalent
Desirable
Experience & Knowledge
Essential
- Work within health service and/or office.
- Database inputting
Desirable
- Previous Datix or similar system experience, Database report generation
Skills & Abilities
Essential
- Good IT Skills including use of Microsoft Word, Outlook, Excel and advanced keyboard use
- Understanding of inputting and manipulating data, information into computer databases
- Excellent communication skills including the ability to communicate IM&T matters which may be seen as complicated by non IM&T staff
- Attention to detail
Personal Qualities
Essential
- Motivated
- Evidence of good attendance and timekeeping
- Has a strong degree of personal integrity; able to adhere to organisation standards of conduct.
Person Specification
Education & Qualification
Essential
- English Language and Maths to GCSE or equivalent
Desirable
Experience & Knowledge
Essential
- Work within health service and/or office.
- Database inputting
Desirable
- Previous Datix or similar system experience, Database report generation
Skills & Abilities
Essential
- Good IT Skills including use of Microsoft Word, Outlook, Excel and advanced keyboard use
- Understanding of inputting and manipulating data, information into computer databases
- Excellent communication skills including the ability to communicate IM&T matters which may be seen as complicated by non IM&T staff
- Attention to detail
Personal Qualities
Essential
- Motivated
- Evidence of good attendance and timekeeping
- Has a strong degree of personal integrity; able to adhere to organisation standards of conduct.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
