Senior Information Analyst - Band 7 - Information & Contracting

Job responsibilities

Please see the full job description for more detail in supporting information

Job summary:

The Senior Information Analyst will be required to lead on analytics for one of the operational divisions within the Trust. This post holder will take responsibility for specific areas of activity, making recommendations for improvements where necessary in the monitoring of activity, performance, data quality and data collection systems.

The postholder will have expertise within these specific areas but will also be expected to understand all areas of activity. The post holder will be expected to develop both internal and external reports, whilst helping end-users interpret the information provided.

To be responsible for the production of all statutory information external returns and data submissions relevant to the Division. To support the Trusts routine operational and performance reporting requirements including developing and maintain dashboards and reports for monitoring key performance targets.

Working closely with the Operational Divisions, Contracting Information, Data Quality, Finance and Commissioners to understand their reporting requirements. To encourage use of the Information, enabling staff to readily obtain the information they require through the Trusts Business Intelligence Systems. To promote high quality, accurate, timely information along with provision of data quality reports.

With the implementation of a new Data Warehouse, to redesign the current reporting and allow for more interactive data sources for end users. This is a leadership role, so there is also the opportunity to train and develop junior analysts within their team.

Job responsibilities:

1. Analytical and judgemental:

1.1. To provide Performance Dashboards for Trust Board, Clinical Quality, Divisions and Operational Directorates and other departments as required. To propose changes to these dashboards to the relevant committees, to ensure these are reflect new national goals and local requirements.

1.2. Support the Head of Information & Contracting and Information Services Manager in the delivery of the Trusts Business Intelligence (BI) Strategy. By developing reporting through the Trusts Business Intelligence (BI) systems to provide flexible on-line reporting that drills through into the detail of performance and outcome measures.

1.3. Provide expert BI reporting and analytical support to the Managers and Clinicians.

1.4. Carry out detailed analysis that addresses the Trusts need to provide a greater insight into performance, supporting managers and clinicians to deliver the challenging quality, performance and operational targets.

1.5. Provide information and analytical advice to Directors, Senior Managers and Clinicians, highlighting analysis of trends/anomalies.

1.6. To lead on the production and development of routine and operation information to support the Trust in monitoring key performance targets relevant to the Division.

1.7. Working in conjunction with the Information Services Managers, plan for and liaise with relevant managers in relation to develop new data collection processes for new local and national requirements, such as national data returns, contracting requirements or CQUINs. To ensure the new data collections are fit for purpose to meeting the new requirements. To lead on developing processes for extraction and storage of data for new reporting requirements. To liaise with the Data Warehouse Manager to schedule any development work if required.

1.8. Promote the importance of high-quality data in delivering an effective analysis.

1.9. To keep up to date with the latest NHS guidance relevant to the operational and performance reporting for the relevant Division supported.

2. Planning and organisational Skills:

2.1. The postholder is responsible for managing the workload of the Information Divisional Team, linking with the Information Services Manager for any conflicts.

2.2. To participate in appropriate training and development activities

3. Governance:

3.1. To manage the production of all external returns of data relevant to the Information Divisional Team. To include all statutory returns and data submissions. To ensure that Information reporting is maintained in line with national guidance and local contract agreements.

3.2. To manage the regular processing of operational data and National submissions relevant to the Information Divisional Team. To regularly review this data to ensure it complies with the latest guidance and that data is complete and recorded in a timely manner. Lead on implementing changes, both within the processing and data collection systems as required.

3.3. To review the quality of this information regularly and put processes in place to improve as necessary. To keep up to date with details about new national returns and put in place processes to collect and report these are required.

3.4. To be aware of and comply with departmental procedures.

3.5. Ensure that confidentiality and security considerations are met e.g. anonymisation of patient or staff data, use of secure data transfer methods.

4. Leadership and management:

4.1. The post holder is responsible for the staff within the relevant Information Divisional team, with direct line management to line manage staff according to the policies and procedure of the Trust.

4.2. The management of the team includes: 1:1 meetings, ensuring personal development plans are in place, setting objectives, appraising performance, monitoring sickness and attendance.

4.3. To develop the analysis skills of the team, ensuring they have the technical skills to analyse the data and the analytical techniques to present that data in manner that provides meaningful information to the Trust.

4.4. To participate in appraisals and personal reviews and work to achieve agreed set objectives

4.5. To participate in team, professional and personal development activities and promote commitment to continuous development and improvement

4.6. Any other duties that may be defined by the Information Services Manager.

5. Information Resources:

5.1. To support the phases of the digital programme as required by the Information Services Manager or Head of Information & Contracting. Input into the other work streams throughout the project as required.

5.2. Under supervision, to completion of statutory returns to NHS England, Regional Health Teams and Integrated Care System (ICS) within the required deadlines and to the department standard.

5.3. Carry out information collation using BI systems, Excel or other relevant tools on corporate and departmental data.

5.4. Respond to requests for ad-hoc or routine information and presenting the data in an easy and readable format, adhering to the department standard and to ensure exceptions and problems are escalated where appropriate.

5.5. Combine data from multiple systems to enable analysis and reporting.

5.6. Carry out data entry into spreadsheets and databases as required, to provide for internal and external information demands.

5.7. Support validation and data quality standards within the Trust.

5.8. Every employee has a duty to take reasonable care of the health and safety of him/herself and of other persons who may be affected by his/her acts or omissions at work, and to co-operate with the West Suffolk NHS Foundation Trust to ensure that statutory and Trust regulations are complied with.

Experience

Essential

• Significant at a senior level relevant NHS experience
• Information reporting experience or equivalent minimum 2 years
• Experience of interpreting and analysing complex data.
• Sound grasp of analytical techniques and experience of using them.
• Advanced experience of a wide range of report writing and analysis tools, including Microsoft Office suite.
• Experience of communicating at all levels within the organisation and with external organisations.
• Experience in presenting complex information analyses to senior managers.
• SQL-Server or equivalent (eg Oracle) experience

Desirable

• Experience of managing staff
• Experience of using QlikView, Tableau and/or Business Objects
• Experience of using Power BI
• Experience of developing and implementing complex Performance Management information and reporting systems
• Experience of working in a large complex organisation
• Knowledge of Cerner Millennium

Qualifications

Essential

• A degree or other advanced recognised qualifications.
• Evidence of further studies to Diploma level or equivalent
• Knowledge to Masters level or equivalent experience

Desirable

• Recognised information management qualification

Skills and Abilities

Essential

• Able to communicate and influence effectively at all levels, both verbally and in writing
• Understanding of relational databases
• Proven mathematical reasoning skills
• Ability to analyse data to determine trends.
• Able to manage a varied workload and to prioritise effectively
• Ability to work to deadlines
• Ability to resolve problems effectively.

Desirable

• Ability to think strategically and deliver operationally
• Detailed knowledge of processing NHS Information, relevant national guidance and NHS data definitions.
• Knowledge of NHS information systems, flows and sources

Personal Qualities

Essential

• Excellent team worker
• Systematic in approach
• Self-motivated
• Willingness and ability to adopt new/ different software reporting tools.
• Confident, highly motivated and able to use own initiative.
• Manage and prioritise workloads to achieve tightly constrained deadlines.
• Cope with new and constantly changing demands.
• Excellent communication and written presentational skills and reasonable verbal presentational skills.
• Ability to influence business decisions through reports, presentations and discussions with senior managers, clinicians and directors

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).