Job summary
The
national Patient Safety Strategy was first published in July 2019 and sets out
what the NHS will do to achieve its vision to continuously improve patient
safety. As part of the overall strategy, a new framework for involving patients
in patient safety was developed. This includes empowering patients and their
carers to be involved in their own safety, as well as introducing the role of
Patient Safety Partners (PSPs) who will work alongside staff in improving
patient safety. West Suffolk NHS Foundation Trust welcomes this new and
innovative role and welcomes the contributions PSPs will play in supporting and
contributing to our Trust ambition to continuously improve safety.
As
a Patient Safety Partner, and using your lived experience as a patient or
member of your local community, you will make a vital contribution by becoming
an integral advisory member in assessing the quality and safety of our services.
It is vital that the people we serve are involved in decisions about ensuring
our services are safe and of a high quality, and the Patient Safety Partner
role is key to ensuring that we work together.
Your
main role will be to work with us to ensure that we prioritise the safety
requirements of our patients thereby maximising the things that go right and
minimising the things that go wrong for people receiving our services.
Main duties of the job
A patient safety partner (PSP) is actively involved
in the design of safer healthcare at all levels in the organisation.
This includes roles in safety governance eg sitting on relevant committees to support
compliance monitoring and how safety issues should be addressed and providing
appropriate challenge to ensure learning and change and in the development and implementation of relevant
strategy and policy.
The PSP should ensure that any committee/group of
which they are a member considers and prioritises the service user, patient,
carer and family perspective and champions a diversity of views.
Further detail on specific
roles is provided in individual task descriptions. These include the time
commitment for specific roles and frequency of meetings where appropriate
The PSP will need to comply
with relevant policies and maintain strict confidentiality in respect to discussions
and information when required.
About us
#BeKnown
at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
Were
a busy, friendly, rural NHS Trust providing high-quality care and compassion to
more than a quarter of a million people across west Suffolk. We care for,
treat and support people in hospital, at home and in various community
settings.
The
West Suffolk Hospital in Bury St Edmunds provides acute and secondary care
services (emergency department, maternity and neonatal services, day surgery
unit, eye treatment centre, Macmillan unit and childrens ward). It has 500+
beds and is a partner teaching hospital of the University of Cambridge.
Adult
and paediatric community services, provided in collaboration with West Suffolk
Alliance partners, include a range of nursing, therapy, specialist, and ongoing
temporary care and rehabilitation, some at our Newmarket Community Hospital.
We
do our utmost to achieve outstanding clinical outcomes for patients and our
values of fairness, inclusivity, respect, safety and team work guide how we
work and behave as a team.
With
nearly 5,000 staff, from all over the world, we strive to make our organisation
a great place to work. Whatever your role or ambition, we want to help you be
the best you can be.
We
promote a diverse and inclusive community where everyones voice counts and you
can #BeKnown for whoever you are.
Join
us. What will you #BeKnown for?
Job description
Job responsibilities
Please see job description for full details.
Skills and experience
Understanding of and broad interest in patient
safety.
Ability
to communicate well in writing and read comprehensive reports.
Ability
to understand and evaluate a range of information and evidence.
Confidence to communicate well verbally with
senior leaders about strategic issues, as an advocate for patient safety.
Ability to provide a patient, carer, or lay
perspective and to put forward views on behalf of the wider community/groups of
patients (not own opinion only).
Experience of championing health improvements;
able to be a critical friend.
Interaction with multiple stakeholders at senior
management level.
Experience of working in partnership with
healthcare organisations or programmes.
Sound judgement and an ability to be objective.
Personal
integrity and commitment to openness, inclusiveness and high standards.
Training
Requirement to be trained in patient safety when
needs are identified and training is available. Where possible and appropriate
this training will be with staff. Mandatory training may also be required,
including in one or more of the following:
information governance
equality and diversity
safeguarding
level 1.
Planning and organising
Ability to plan time to prepare for meetings and
undertake any other activities required as part of the role.
To attend PSP support meetings and training
events.
Personal
Adhere to the principles of the PSP agreement.
Inform relevant person if unable to attend
meetings or undertake any other identified activities.
Support to
colleagues
Support and guide new PSPs where required.
Take
part in PSP networks to receive peer support and share learning.
Communication
Report any safety incidents to staff.
Ensure
that patient confidentiality is always maintained.
Infection control
Adhere to the principles of hand hygiene when
entering and leaving ward areas.
Ensure that visitors and staff adhere to the
principles of hand hygiene and direct them to hand washing facilities where
necessary.
Equality and diversity
Have an understanding of individual patients
needs; consideration for cultural and religious requirements.
Act in accordance with trusts policy and
procedures.
Health and safety
Report any environmental factors that may
contravene health and safety requirements.
Ensure that all work is carried out in line with
trust policies and procedures.
Attend induction and regular mandatory training.
Job description
Job responsibilities
Please see job description for full details.
Skills and experience
Understanding of and broad interest in patient
safety.
Ability
to communicate well in writing and read comprehensive reports.
Ability
to understand and evaluate a range of information and evidence.
Confidence to communicate well verbally with
senior leaders about strategic issues, as an advocate for patient safety.
Ability to provide a patient, carer, or lay
perspective and to put forward views on behalf of the wider community/groups of
patients (not own opinion only).
Experience of championing health improvements;
able to be a critical friend.
Interaction with multiple stakeholders at senior
management level.
Experience of working in partnership with
healthcare organisations or programmes.
Sound judgement and an ability to be objective.
Personal
integrity and commitment to openness, inclusiveness and high standards.
Training
Requirement to be trained in patient safety when
needs are identified and training is available. Where possible and appropriate
this training will be with staff. Mandatory training may also be required,
including in one or more of the following:
information governance
equality and diversity
safeguarding
level 1.
Planning and organising
Ability to plan time to prepare for meetings and
undertake any other activities required as part of the role.
To attend PSP support meetings and training
events.
Personal
Adhere to the principles of the PSP agreement.
Inform relevant person if unable to attend
meetings or undertake any other identified activities.
Support to
colleagues
Support and guide new PSPs where required.
Take
part in PSP networks to receive peer support and share learning.
Communication
Report any safety incidents to staff.
Ensure
that patient confidentiality is always maintained.
Infection control
Adhere to the principles of hand hygiene when
entering and leaving ward areas.
Ensure that visitors and staff adhere to the
principles of hand hygiene and direct them to hand washing facilities where
necessary.
Equality and diversity
Have an understanding of individual patients
needs; consideration for cultural and religious requirements.
Act in accordance with trusts policy and
procedures.
Health and safety
Report any environmental factors that may
contravene health and safety requirements.
Ensure that all work is carried out in line with
trust policies and procedures.
Attend induction and regular mandatory training.
Person Specification
Qualifications
Essential
- No qualifications required for this role
Experience
Essential
- Understanding of and broad interest in patient safety.
- Ability to communicate well in writing and read comprehensive reports.
- Ability to understand and evaluate a range of information and evidence.
- Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
- Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not own opinion only).
- Experience of championing health improvements; able to be a critical friend.
- Interaction with multiple stakeholders at senior management level.
- Experience of working in partnership with healthcare organisations or programmes.
- Sound judgement and an ability to be objective.
- Personal integrity and commitment to openness, inclusiveness and high standards.
Person Specification
Qualifications
Essential
- No qualifications required for this role
Experience
Essential
- Understanding of and broad interest in patient safety.
- Ability to communicate well in writing and read comprehensive reports.
- Ability to understand and evaluate a range of information and evidence.
- Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
- Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not own opinion only).
- Experience of championing health improvements; able to be a critical friend.
- Interaction with multiple stakeholders at senior management level.
- Experience of working in partnership with healthcare organisations or programmes.
- Sound judgement and an ability to be objective.
- Personal integrity and commitment to openness, inclusiveness and high standards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospitals Nhs Trust
Hardwick Lane
Bury St. Edmunds
Suffolk
IP332QZ
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)