Nursing Assistant - Band 2 - Rainbow Ward/ Childrens Assessment Unit

Job description

Job responsibilities

Please see supporting information for full Job Description.

Key Tasks & Responsibilities:

To assist in the delivery of a high standard of patient care in all activities of daily living, as directed in the individual plan of care needs, observing, and reporting specific changes to senior staff and documenting care given.

1. Communication:

Communicate effectively and sensitively with patients, parents/carers, relatives and colleagues, using a range of age and appropriate styles, referring to senior staff as necessary.

Modify style of communication to suit different situations and people, listening, and demonstrating support, kindness, thoughtfulness and courtesy.

Answer the telephone and relay messages accurately, courteously and competently.

Welcome patients, families and visitors in a professional, friendly and helpful manner.

Work effectively as a member of the team, offering support to colleagues and requesting assistance as necessary.

Record care given accurately, legibly, completely and concisely.

Ensure the Trusts policies and procedures for safeguarding children are followed at all times including reporting and documenting concerns and reporting issues to senior staff.

2. Clinical Duties:

Measure and observe the physical characteristics/condition of patients, considering age developmental stage and parental factors as follows:

Temperature

Pulse

Respiration

Blood pressure

Weight and height

PEWS

Oxygen saturation

Use of assessment tools to document pain.

Assist patients to eat and drink as per identified care needs; identifying, recording and reporting abnormal dietary and fluid intake.

Check-in and discharge patients in department using the trusts IT systems and ensure that follow-up arrangements are accurately recorded.

Provide support with repositioning, mobility, pressure area care using manual handling risk assessments and safe manual handling

Obtain specimens as requested and carry out relevant investigations, e.g. urinalysis and document the results, reporting them to registered practitioner as necessary.

Adhere to the basic principles of infection control demonstrating effective hand hygiene and awareness of potential cross infection.

Prepare and support patients and their families undergoing clinical activities and recovering from clinical interventions.

Accompany patients to other wards/departments as required.

Undertake basic cleaning and decontamination of communal equipment between patient use and/or storage.

Support and assist with preparation of procedures in treatment room.

Act to promote patients equality, diversity and rights at all times.

Ensure provision of privacy and dignity in all activities.

Ensure all care is person centred and delivered with the informed consent of the patient.

Act to promote active participation for patients under the care of the Trust.

Maintain confidentiality of patient information at all times.

3. Finance and Resources:

Ensure adequate stock, safe storage, and stock rotation are maintained.

Ensure department is prepared in readiness for all admissions.

Follow the daily clinic routine and ensure relevant Nursing Assistant tasks are completed efficiently and effectively.

Undertake training and follow local policy in appropriate maintenance and cleaning of equipment ready for repair.

4. Personal development:

Be aware of and adhere to the West Suffolk NHS Foundation Trust policies and procedures, i.e: security, health and safety, reporting of untoward incidents, moving and handling, confidentiality, disciplinary and grievance procedures, fire policy (attending regular training as required).

Demonstrate insight into own personal development needs and access development through an agreed Personal Development Plan.

Attend mandatory training, and complete other in-service training (including e-learning) as necessary.

Maintain and develop standards of practice through continuous personal development (CPD) in line with healthcare changes, developments and service delivery requirements.

Complete the initial training period required to demonstrate knowledge, skills and attitudes in line with Care Certificate Standards.

Complete organisational competence assessment requirements for the job role and clinical tasks.

Recognise and understand the nature and limits of the Nursing Assistant's role in the paediatric setting.

Nursing Assistants who have completed their initial training, organisational competence assessments and have six months full-time equivalent experience in the Band 2 Nursing Assistant role may undertake further training and competence assessment for additional clinical tasks appropriate to their specific work area.

5. Information Resources:

Enter data into computerised systems as required.

Undertake errands off the department as required e.g. to pharmacy, pathology.

Report repairs/maintenance issues appropriately.

Identify stock/linen shortages and take appropriate action.

Respond to secure doors, ensuring security policy is maintained at all times.

Person Specification

Qualifications

Essential

• Care Certificate or commitment to undertaking and achieving the Care Certificate within initial twelve weeks.

Desirable

• Vocational qualification at Level 2 in Health, Health and Social Care or sector related subject area.

Experience

Essential

• Experience of working / communicating with the general public.
• Communication with a range of different people including children, parents/carers and members of the multidisciplinary team.
• Working in an effective team
• Demonstrates awareness of the 6Cs, Trust values and Patients First Service Standards.
• Able to understand the importance of how to apply Person Centred Values in the care environment: privacy, dignity, respect, active participation, equality, diversity, confidentiality.
• Demonstrates an awareness of the importance of keeping the clinical environment safe and clean.

Desirable

• Previous experience of working with children.
• Experience of working in a healthcare team environment
• Understanding of risk management and health and safety issues, including safe manual handling.
• Knowledge of the Data Protection Act.

Personal Qualities

Essential

• A genuine interest in kind and compassionate caring.
• Flexible approach to working hours and duties with the ability to work an alternating shift pattern.
• Able to deal with challenging situations.
• Able to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery.
• Occupational health clearance to carry out the duties of this role.

Skills and Abilities

Essential

• Excellent communication skills.
• Able to use information technology devices.
• Accurate with attention to detail.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospitals Nhs Trust

Hardwick Lane

Bury St. Edmunds

Suffolk

IP33 2QZ

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)