Job summary
This is an excellent opportunity for an adaptable, driven individual who is eager to take on a new challenge within an exciting and professionally diverse environment.
We are looking for a highly motivated enthusiastic colleague to lead the management of the pathology A&C team at a very exciting time as the department introduces Digital-Histopathology and moves to a new digital dictation and voice recognition package.
We are looking for applications from individuals who have/are:-
- Strong health care service leaders with competent management skills
- Excellent communication and leadership skills, with proven experience of managing a multidisciplinary administration team.
- Ability to multi-task and deal with a wide range of issues, which are sometimes complex and sensitive.
- Enjoy problem solving, introducing efficiencies, and managing change.
- Motivated and flexible with a can-do approach.
- Able to demonstrate experience of working under pressure and to tight time scales.
- Professional and works to the Trust values.
Informal visits/chats are actively encouraged. Please contact Linda.johnston@wsh.nhs.uk / 01284 713248 to find out more about this exciting role.
Main duties of the job
The responsibilities of this role include but are not limited to:
- Manage, day to day, the pathology administrative team, ensuring that workflow and output is managed to meet the needs of the service and Trust targets.
- Provision of a wide range of administrative tasks and a comprehensive secretarial service, demonstrating proactive organisation of your own and other team members workloads.
- Develop and manage working practices to ensure the delivery of an efficient and responsive service, encompassing new initiatives, policies and procedural changes and processes.
- Take personal responsibility and initiative for assigned improvement projects, particularly as the department invests in technological advancements.
- Engaging in professional interactions with staff at all levels, both in person and through phone and email communications.
- Close working with Consultants, Lab staff and admin colleagues across the pathology department.
- Delegated responsibility for the non-pay budget and pay budget for administration services.
- Be a role model demonstrating professional behaviour and ensuring robust and open communication with all staff through regular meetings within your area.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Please see the job description and person specification attached for further information on the role.
Job description
Job responsibilities
Please see the job description and person specification attached for further information on the role.
Person Specification
Education & Qualifications
Essential
- oQualification, or equivalent experience, to a degree / management level
- o5 GCSE 4-9/A-C grades (or equivalent) including English & Maths.
- oEvidence of continuous personal and professional development
Desirable
- oMedical Terminology qualification
- oRSA Stage III Typing
- oManagerial qualification or equivalent experience /Vocational or Business and Administration qualification
Experience and knowledge
Essential
- oSignificant and relevant experience of health service administration at a band 4 level.
- oStrong working knowledge of a wide range of administrative procedures gained through training and experience in administrative posts.
- oSound knowledge and understanding of medical terminology.
- oA comprehensive working knowledge of the use of all Microsoft Office software (to include teams).
- oExperience in leading a team and/or significant supervisory responsibilities.
- oExperience of performance monitoring.
- oKnowledge of financial/budgetary monitoring and recording systems
- oExperience of report writing and good presentation skills.
Desirable
- oExperience of working within Pathology /a wide selection of pathology disciplines.
- oA specific management qualification
- oDemonstrable experience of proposing change to practice/procedures.
- oKnowledge of cancer waiting times and Pathology turn-around time targets.
- oPrevious financial responsibility.
- oComprehensive knowledge of health and safety regulations
Skills & Abilities
Essential
- oDemonstrable ability to line manage and supervise a team, identify issues and constructively resolve any areas of conflict.
- oAble to plan and prioritise day-to-day requirements of the team and meet deadlines.
- oExcellent range of communication skills, both verbally and in written work.
- oAbility to learn new skills and adapt to change. Ability to identify and solve problems using sound judgement.
- oEffective interpersonal and influencing skills.
- oAbility to build effective working relationships.
- oMust be numerate with good analytical skills and able to provide statistical data clearly and accurately.
- oUnderstanding of confidentiality issues/GDPR.
- oAbility to process and interpret various complex information from numerous sources and present/report as required.
- oUnderstand the appropriate escalation of problems/concerns to direct line manager.
- oFlexible approach to working and the needs of the service.
Desirable
- oKnowledge of Pathology and Trust clinical information Systems
- oEvidence of successful project management skills
Personal Qualities
Essential
- oAbility to motivate others and able to engage with people at all levels.
- oInnovative and positive approach to change and modernisation.
- oSelf-motivated and proactive with a professional manner
- oDiplomacy and team player/builder
- oConscientious approach
- oAbility to work under pressure and concentrate when work pattern is unpredictable and where there are frequent interruptions.
- oAble to manage workload and work within broad policies and procedures. Can demonstrate ability to prioritise and plan several complex and conflicting work demands.
- oFlexible approach to duties and working hours.
Person Specification
Education & Qualifications
Essential
- oQualification, or equivalent experience, to a degree / management level
- o5 GCSE 4-9/A-C grades (or equivalent) including English & Maths.
- oEvidence of continuous personal and professional development
Desirable
- oMedical Terminology qualification
- oRSA Stage III Typing
- oManagerial qualification or equivalent experience /Vocational or Business and Administration qualification
Experience and knowledge
Essential
- oSignificant and relevant experience of health service administration at a band 4 level.
- oStrong working knowledge of a wide range of administrative procedures gained through training and experience in administrative posts.
- oSound knowledge and understanding of medical terminology.
- oA comprehensive working knowledge of the use of all Microsoft Office software (to include teams).
- oExperience in leading a team and/or significant supervisory responsibilities.
- oExperience of performance monitoring.
- oKnowledge of financial/budgetary monitoring and recording systems
- oExperience of report writing and good presentation skills.
Desirable
- oExperience of working within Pathology /a wide selection of pathology disciplines.
- oA specific management qualification
- oDemonstrable experience of proposing change to practice/procedures.
- oKnowledge of cancer waiting times and Pathology turn-around time targets.
- oPrevious financial responsibility.
- oComprehensive knowledge of health and safety regulations
Skills & Abilities
Essential
- oDemonstrable ability to line manage and supervise a team, identify issues and constructively resolve any areas of conflict.
- oAble to plan and prioritise day-to-day requirements of the team and meet deadlines.
- oExcellent range of communication skills, both verbally and in written work.
- oAbility to learn new skills and adapt to change. Ability to identify and solve problems using sound judgement.
- oEffective interpersonal and influencing skills.
- oAbility to build effective working relationships.
- oMust be numerate with good analytical skills and able to provide statistical data clearly and accurately.
- oUnderstanding of confidentiality issues/GDPR.
- oAbility to process and interpret various complex information from numerous sources and present/report as required.
- oUnderstand the appropriate escalation of problems/concerns to direct line manager.
- oFlexible approach to working and the needs of the service.
Desirable
- oKnowledge of Pathology and Trust clinical information Systems
- oEvidence of successful project management skills
Personal Qualities
Essential
- oAbility to motivate others and able to engage with people at all levels.
- oInnovative and positive approach to change and modernisation.
- oSelf-motivated and proactive with a professional manner
- oDiplomacy and team player/builder
- oConscientious approach
- oAbility to work under pressure and concentrate when work pattern is unpredictable and where there are frequent interruptions.
- oAble to manage workload and work within broad policies and procedures. Can demonstrate ability to prioritise and plan several complex and conflicting work demands.
- oFlexible approach to duties and working hours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
