James Paget University Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 11 November 2025

Job summary

We have an exciting opportunity for a Band 3 Medical Secretary to join our Rheumatology Services Medical Secretarial team within the Division of Medicine.

The role will be to provide administrative support to the Rheumatology Consultants, Infusion Service & nursing team.

Main duties of the job

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team across Monday to Friday. Medical secretarial experience is preferred, but not essential. The ability to type to a high standard and desire to develop and learn new skills and competencies would be expected of the successful candidate.

The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Date posted

28 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

177-EMER-7541467

Job locations

James Paget University Hospitals

Lowestoft Road

Great Yarmouth

NR31 6LA

Job description

Job responsibilities

The successful candidate will be responsible for supporting the team in typing clinics, dealing with telephone queries, managing clinical pathways, booking Infusion appointments, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines and any other admin tasks that are needed. Flexible working may be required in order to meet the needs of the service.

This role is to support Rheumatology 3 days a week & Infusion 2 days a week therefore suitable for full-time/part-time or job-share.

If you are interested in applying for this role, please see the Job Description and Person Specification for further details.

Job description

Job responsibilities

This role is to support Rheumatology 3 days a week & Infusion 2 days a week therefore suitable for full-time/part-time or job-share.

If you are interested in applying for this role, please see the Job Description and Person Specification for further details.

Person Specification

Qualifications

Essential

Good general standard of literacy and numeracy

Desirable

Knowledge of medical terminology/AMSPAR qualification
Typing qualifications to RSA II or equivalent experience

Knowledge and Experience

Essential

Previous digital/audio typing experience
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
Working knowledge and experience of using NHS systems

Desirable

Secretarial experience in a clinical environment
Working knowledge of RTT & pathways

Skills and Knowledge

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Ability to input data accurately and efficiently
Demonstrate good organisational skills
Ability to work on own initiative, prioritise work and consistently meet deadlines
Ability to solve problems using analytical and judgemental skills
Customer care skills including diplomacy and sensitivity
Ability to handle sensitive information without compromising confidentiality or Trust

Person Specification

Qualifications

Essential

Good general standard of literacy and numeracy

Desirable

Knowledge of medical terminology/AMSPAR qualification
Typing qualifications to RSA II or equivalent experience

Knowledge and Experience

Essential

Previous digital/audio typing experience
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
Working knowledge and experience of using NHS systems

Desirable

Secretarial experience in a clinical environment
Working knowledge of RTT & pathways

Skills and Knowledge

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Ability to input data accurately and efficiently
Demonstrate good organisational skills
Ability to work on own initiative, prioritise work and consistently meet deadlines
Ability to solve problems using analytical and judgemental skills
Customer care skills including diplomacy and sensitivity
Ability to handle sensitive information without compromising confidentiality or Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospitals

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospitals

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)