James Paget University Hospitals NHS Foundation Trust

Stoma Team Support Worker

The closing date is 19 June 2025

Job summary

An exciting opportunity has arisen for dynamic and hard working support worker to join the Stoma colorectal team. The role will be working part time totalling 8.5hrs over 2 days- Monday and Wednesday. If you enjoy working in a busy and acute General Surgical environment this job will be of a personal interest to you.

The Stoma Department are a small team working alongside the larger Colorectal and General Surgery Departments.

Training will be provided with reference to any specific requirements within stoma care speciality.

Main duties of the job

To assist and support registered staff in the delivery of high quality, individualised, dignified and compassionate care to patients. To contribute to the effective running of the department by concentrating on tasks that directly support the needs of the patient and assist their journey, prioritising as required. To work under the supervision of a registered healthcare practitioner at all times, working within the parameters of their competence, communicating and documenting appropriately ensuring relevant information is communicated to other members of the multidisciplinary team in a professional and timely manner. The ability to work to a high standard at all times, influencing and role modelling patient centred care. Individuals must be willing to undertake the care certificate training programme. Bank Staff will have a maximum of 6 months to complete the care certificate and other staff will be expected to complete this within a maximum of 12 weeks.

The role requires the individual to recognise and adopt the National 6 C's which are Care, Compassion, Communication, Commitment, Competence and Courage.

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

About us

You can expect a warm welcome at the James Paget University Hospital!

Our staff are friendly and welcoming, listen to each other and work together to embed our Trusts Values and Behaviour's

You must adhere to the James Paget University Hospital's Trust Values and Behavior's and incorporate the 6 C's into your practice. We value each person as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits.

The department is actively committed to looking at ways to improve the patient and staff experience, ensuring we create an environment where patients feel safe, cared for and confident in the treatment they receive, and our staff feel valued, listened to and supported.

We value individuals and encourage you to get the most out of your personal development and career, which in turn supports the hospital in delivering high quality healthcare.

Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

177-ELEC-7209157

Job locations

James Paget

Gorleston

NR31 6LA

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Person Specification

Qualifications

Essential

Four GCSEs grade D or above including maths and English or equivalent (e.g level 2 literacy and numeracy qualifications).
Commitment to undertake the Level 2 Clinical Healthcare Support Apprenticeship and Care Certificate

Experience and Knowledge

Essential

Understanding of the importance of professional behaviour at all times
Experienced with IT systems, including Microsoft Office
Experience of working within a team
Experience of caring for a patient with a stoma/changing stoma bags
12 months minimum experience of working in a health, social or residential care setting
Demonstrate through previous experience the ability to escalate concerns
Demonstrate through previous experience the ability to escalate concerns

Desirable

Completion of level three stoma care course
Knowledge of ore-operative stoma siting
Basic woundcare and knowledge of skin closure

Skills and Abilities

Essential

Ability to adapt appropriately to different situations
Good communication skills and the ability to interact appropriately with patients, relatives, team members and other staff groups.
Enthusiastic and self-motivated
Appropriately assertive and open minded to new ways of working
Ability to complete patients records in accordance with policies and procedures
Plan and prioritise own workload

Desirable

Experience in a surgical setting

Behavioural Qualities

Essential

Courteous and Respectful
Kind and Helpful
Responsive Communication
Effective and Professional

Person Specification

Qualifications

Essential

Four GCSEs grade D or above including maths and English or equivalent (e.g level 2 literacy and numeracy qualifications).
Commitment to undertake the Level 2 Clinical Healthcare Support Apprenticeship and Care Certificate

Experience and Knowledge

Essential

Understanding of the importance of professional behaviour at all times
Experienced with IT systems, including Microsoft Office
Experience of working within a team
Experience of caring for a patient with a stoma/changing stoma bags
12 months minimum experience of working in a health, social or residential care setting
Demonstrate through previous experience the ability to escalate concerns
Demonstrate through previous experience the ability to escalate concerns

Desirable

Completion of level three stoma care course
Knowledge of ore-operative stoma siting
Basic woundcare and knowledge of skin closure

Skills and Abilities

Essential

Ability to adapt appropriately to different situations
Good communication skills and the ability to interact appropriately with patients, relatives, team members and other staff groups.
Enthusiastic and self-motivated
Appropriately assertive and open minded to new ways of working
Ability to complete patients records in accordance with policies and procedures
Plan and prioritise own workload

Desirable

Experience in a surgical setting

Behavioural Qualities

Essential

Courteous and Respectful
Kind and Helpful
Responsive Communication
Effective and Professional

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget

Gorleston

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget

Gorleston

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)