Medical Secretary

James Paget University Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

We have an exciting opportunity for a Band 3 Medical Secretary to join our Ophthalmology Medical Secretarial team within the Division of Surgery.

Main duties of the job

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies.

The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.

About us

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.

Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.

We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

177-ELEC-6606776

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA


Job description

Job responsibilities

The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service.

If you are interested in applying for this role, please see Job Description and Person Specification for further details.

Job description

Job responsibilities

The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service.

If you are interested in applying for this role, please see Job Description and Person Specification for further details.

Person Specification

Qualifications

Essential

  • Typing qualifications to RSA II or equivalent experience
  • Knowledge of medical terminology/AMSPAR qualification
  • Good general standard of literacy and numeracy

Experience

Essential

  • Previous digital/audio typing experience
  • Secretarial experience in a clinical environment
  • Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
  • Working knowledge and experience of using NHS systems

Skills

Essential

  • Excellent verbal and written communication skills
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment
  • Demonstrate good organisational skills
  • Ability to work on own initiative, prioritise work and consistently meet deadlines
  • Customer care skills including diplomacy and sensitivity
Person Specification

Qualifications

Essential

  • Typing qualifications to RSA II or equivalent experience
  • Knowledge of medical terminology/AMSPAR qualification
  • Good general standard of literacy and numeracy

Experience

Essential

  • Previous digital/audio typing experience
  • Secretarial experience in a clinical environment
  • Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
  • Working knowledge and experience of using NHS systems

Skills

Essential

  • Excellent verbal and written communication skills
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment
  • Demonstrate good organisational skills
  • Ability to work on own initiative, prioritise work and consistently meet deadlines
  • Customer care skills including diplomacy and sensitivity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


For questions about the job, contact:

Business support Manager

Paul Debenham

paul.debenham@jpaget.nhs.uk

01493453982

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

177-ELEC-6606776

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA


Supporting documents

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