James Paget University Hospitals NHS Foundation Trust

Digital Health Clinical Change Agent

Information:

This job is now closed

Job summary

The James Paget Hospital is on a journey to implement digital technologies to improve the services available to patients, the quality of information available to staff and improve partnership working through shared information.

Phase 1 is implementing electronic observations and a shared care record. Phase 2 is EPR and the new hospital project. This is an exciting phase of digital technology projects. To deliver these benefits, we are looking for a Change Agent to join our digital health team. Are you a good communicator, confident and approachable and enjoy supporting others to learn and develop. Enthusiastic about service improvement to improve patient and staff experience? Then a change agent position is for you. You will work with the Clinical change lead and Digital health team to support new trust wide projects, in collaboration with clinical teams. Initially supporting our electronic observations and shared care record projects, the Change Agent will work with the project team to look at workflows and support appropriate new systems or processes.

A large part of the role will be to plan and deliver training. You will be expected to deliver this across a variety of staff groups and tailor your support to meet the needs of a wide range of individuals. You will be confident using Microsoft Office and learning new bedside systems. Some change/project experience would be an advantage, but we can provide training to enable you to deliver local digital change activities.

Main duties of the job

The main duties of this job role is to support the Clinical Change lead in the development of project processes and any related staff training packages.

Further details can be found in the Job description.

These roles are for a fixed term or secondment, until 31/03/2024, with the possibility of extension. If you are applying for a secondment you must have the support of your line manager prior to your application.

About us

Staff must demonstrate our core values in the care they provide to patients. All members of staff should consider these behaviours an essential part of their job role.

Courtesy and respect

- A welcoming and positive attitude

- Polite, friendly and interested in people

- Value and respect people as individuals

Attentively kind and helpful

- Look out for dignity, privacy and humanity

- Be attentive, responsive and take time to help

- Visible presence of staff to provide the service

Responsive communication

- Listen to people and answer their questions

- Keep people clearly informed

- Involve people

Effective and professional

- Safe, knowledgeable and reassuring

- Effective care and services from joined up teams

- Organised and timely, looking to improve

Details

Date posted

17 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

177-CORP-5017081-A

Job locations

James Paget University Hospital

Lowestoft Road

Gorleston-On-Sea

NR31 6LA


Job description

Job responsibilities

Please see the attached Job Description and Person Specification attached to this advert. If you have any additional queries about the role please contact us and we will be happy to talk to you.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification attached to this advert. If you have any additional queries about the role please contact us and we will be happy to talk to you.

Person Specification

education

Essential

  • good standard of education GCSE or equivalent minimum
  • good working knowledge of Microsoft Office

Desirable

  • NVQ in a health related subject or equivalent
  • NVQ level 3 or equivalent / RSA qulification

Experience

Essential

  • Good working knowledge of MS office applications
  • experience within the NHS
  • experience in a customer/patient facing role
  • excellent written and verbal communication
  • Able to create communications and presentations

Desirable

  • Change management experience
  • Quality improvement experience
  • Experience of delivering training

Behaviours

Essential

  • ability to prioritise own work load
  • willingness to undertake additional training
  • Ability to work in a demanding and changing environment
  • self motivated
  • ability to meet deadlines
  • Effective role model
Person Specification

education

Essential

  • good standard of education GCSE or equivalent minimum
  • good working knowledge of Microsoft Office

Desirable

  • NVQ in a health related subject or equivalent
  • NVQ level 3 or equivalent / RSA qulification

Experience

Essential

  • Good working knowledge of MS office applications
  • experience within the NHS
  • experience in a customer/patient facing role
  • excellent written and verbal communication
  • Able to create communications and presentations

Desirable

  • Change management experience
  • Quality improvement experience
  • Experience of delivering training

Behaviours

Essential

  • ability to prioritise own work load
  • willingness to undertake additional training
  • Ability to work in a demanding and changing environment
  • self motivated
  • ability to meet deadlines
  • Effective role model

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston-On-Sea

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston-On-Sea

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Digital Health Clinical Change Lead

Peta Kerrigan

peta.kerrigan@jpaget.nhs.uk

01493453356

Details

Date posted

17 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

177-CORP-5017081-A

Job locations

James Paget University Hospital

Lowestoft Road

Gorleston-On-Sea

NR31 6LA


Supporting documents

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