Job summary
Are you are a motivated person who has experiences to bring to Outpatients?
Do you have a pro-active, forward thinking attitude towards providing an outstanding service for our patients?
An exciting opportunity has arisen for a healthcare assistant to join our outpatient team. The outpatient department is based across a number of general and specialty clinics. The post holder will develop their skills to support the team to provide an efficient service that delivers first class service to our patients and staff.
Main duties of the job
You must have basic literacy and numeracy skills and want to develop your knowledge and skills.
You will be a motivated team player and be committed to your own professional development. There is a requirement for you to be flexible to meet the needs of the clinics. In return we will support you to develop in the role.
Working alongside the outpatient team your role would be to support the team in setting and maintaining person centered high quality care and ensuring that patient safety and the patient experience are paramount.
***We reserve the right to close this advert earlier than the closing date indicated should we feel we have received sufficient applications***
About us
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Job description
Job responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role.
Job description
Job responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role.
Person Specification
Education and Qualifications
Essential
- oMaths and English skills equivalent to Level 1 Literacy and Numeracy
- oCompletion of Care Certificate or equivalent experience
- oCompletion of short courses to undertake patient and clinical care duties, completion of a competency-based workbook or equivalent relevant experience to vocational qualification level 3
Experience and Knowledge
Essential
- oCommitted to providing high quality patient care
- oUnderstands the needs of patients in an acute setting
- oExperience of working as a Healthcare Assistant
- oExperience of caring for patients in an acute setting
- oAbility and willingness to undertake delegated clinical duties
- oAbility to act as an advocate for patients
- oUnderstands the importance of professional behaviour at all times
- oUnderstands own role in delivery of care to meet patient's needs, including personal accountability and role boundaries
- oUnderstands the importance of following instructions and written procedures
- oExperience of working within a team
Key Skills
Essential
- oAbility to communicate clearly in English in writing, via IT, verbally and using the telephone
- oAbility to pass on information or results accurately
- oAbility to demonstrate kindness, compassion and empathy to others
- oAbility to provide patients with an environment that supports privacy and dignity
- oAbility to work under pressure
- oEnthusiastic and self-motivated and embraces change positively
- oAbility to uphold the Trust's values
other
Essential
- oFlexible approach to work and working hours - Happy to directly support front line service delivery, as required, in line with personal competences
Person Specification
Education and Qualifications
Essential
- oMaths and English skills equivalent to Level 1 Literacy and Numeracy
- oCompletion of Care Certificate or equivalent experience
- oCompletion of short courses to undertake patient and clinical care duties, completion of a competency-based workbook or equivalent relevant experience to vocational qualification level 3
Experience and Knowledge
Essential
- oCommitted to providing high quality patient care
- oUnderstands the needs of patients in an acute setting
- oExperience of working as a Healthcare Assistant
- oExperience of caring for patients in an acute setting
- oAbility and willingness to undertake delegated clinical duties
- oAbility to act as an advocate for patients
- oUnderstands the importance of professional behaviour at all times
- oUnderstands own role in delivery of care to meet patient's needs, including personal accountability and role boundaries
- oUnderstands the importance of following instructions and written procedures
- oExperience of working within a team
Key Skills
Essential
- oAbility to communicate clearly in English in writing, via IT, verbally and using the telephone
- oAbility to pass on information or results accurately
- oAbility to demonstrate kindness, compassion and empathy to others
- oAbility to provide patients with an environment that supports privacy and dignity
- oAbility to work under pressure
- oEnthusiastic and self-motivated and embraces change positively
- oAbility to uphold the Trust's values
other
Essential
- oFlexible approach to work and working hours - Happy to directly support front line service delivery, as required, in line with personal competences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
