Medical Secretary

North West Anglia NHS Foundation Trust

This job is now closed

Job summary

To provide efficient and comprehensive medical secretarial and administration support within Paediatrics.

To perform all allocated secretarial and administration tasks required to meet the needs of the service.

Main duties of the job

Dealing with telephone enquiries.

Direct Administration support to Consultants and nurse specialists

Managing Consultants appointments/clinic utilisation/diary management

Request/cancel clinics via Clinicman system

Dealing with multiple mailboxes

Validation of patient pathways

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Date posted

04 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

176-F-6962114

Job locations

Peterborough City Hospital

Edith Cavell Campus

Peterborough

PE3 9GZ

Job description

Job responsibilities

Please see attached job description and person specification for full details of the job role within the Paediatric Department.

Job description

Job responsibilities

Please see attached job description and person specification for full details of the job role within the Paediatric Department.

Person Specification

evidence of secretarial/administrative support

Essential

Qualified to level 2/GCSE level or equivalent including Maths and English
previous or recent secretarial / admin / office experience
Demonstrate good standard of written and verbal communication with colleagues and members of the public
Evidence of excellent organisational skills
Evidence ability to work effectively both independently and as part of a team
Evidence of ability to work under pressure / meet deadlines
proven experience of working with confidential / sensitive information

Desirable

NVQ/BTEC level 2 in Business Administration or Customer Service
RSA 11 or equivalent typing / word processing
experience of using Trust IT systems, CareFlow, E-track, EVOLVE, EPRO
Experience of working in the NHS
Understanding of medical terminology
Demonstrate experience of customer / patient contact
Competent use of MS word / outlook

Person Specification

evidence of secretarial/administrative support

Essential

Qualified to level 2/GCSE level or equivalent including Maths and English
previous or recent secretarial / admin / office experience
Demonstrate good standard of written and verbal communication with colleagues and members of the public
Evidence of excellent organisational skills
Evidence ability to work effectively both independently and as part of a team
Evidence of ability to work under pressure / meet deadlines
proven experience of working with confidential / sensitive information

Desirable

NVQ/BTEC level 2 in Business Administration or Customer Service
RSA 11 or equivalent typing / word processing
experience of using Trust IT systems, CareFlow, E-track, EVOLVE, EPRO
Experience of working in the NHS
Understanding of medical terminology
Demonstrate experience of customer / patient contact
Competent use of MS word / outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.