Ophthalmology Medical Secretary - Peterborough

North West Anglia NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen within the Ophthalmology service at Peterborough City Hospital. We are looking to recruit an enthusiastic and motivated individual to join our very busy and dedicated admin team.

The successful candidate will provide administrative support to the Senior Medical Secretary and clinical team within the Department and also ensure the provision of an effective, efficient and professional service for our patients.

Main duties of the job

The post holder will be expected to perform a high level of secretarial and administration tasks within the service. You will need to be able to work efficiently, with a high degree of accuracy and work flexibly and confidentially across the Trust independently and as part of a team liaising with colleagues at all levels.

You will have good communication skills and will be responsive to the needs of the service. You will be a point of contact for patients, speciality teams and other departments for all enquiries relating to patients. You will be responsible for the tracking and management of patient pathways in accordance with the National targets.

About us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
Membership of the NHS Pension Scheme:
Flexible working opportunities;
Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Opportunities for career development and training to help you progress in your role;
Wellbeing support and activities to promote a healthy work environment;
Access to our in-house physiotherapy service;
On-site canteens offering subsidised meals;
Subsidised staff parking (currently free);
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Date posted

06 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

176-S-6831524

Job locations

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

Job description

Job responsibilities

Please see the attached job description and person specification for further information relating to this role.

Job description

Job responsibilities

Please see the attached job description and person specification for further information relating to this role.

Person Specification

Experience

Essential

Experience of using MS Office, particularly MS Word and Outlook
Previous Secretarial/Office experience
Experience of working with the general public and/or professionals

Desirable

Experience of working within the NHS and an understanding of medical terminology
Experience of using Hospital systems, for example PAS (Patient Administration System)

Key Skills/Abilities

Essential

Good standard of written and verbal communication at all levels
Organisational skills and a flexible approach to work
Ability to prioritise workload and work under pressure to ensure deadlines are achieved
Commitment to self-development

Knowledge

Essential

Knowledge and understanding of Confidentiality and the Data Protection Act

Desirable

Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Education and Qualifications

Essential

Educated to GCSE level standard English Language at Grade A-C (or equivalent)
Audio typing or equivalent experience

Desirable

NVQ II or III Business administration

Person Specification

Experience

Essential

Experience of using MS Office, particularly MS Word and Outlook
Previous Secretarial/Office experience
Experience of working with the general public and/or professionals

Desirable

Experience of working within the NHS and an understanding of medical terminology
Experience of using Hospital systems, for example PAS (Patient Administration System)

Key Skills/Abilities

Essential

Good standard of written and verbal communication at all levels
Organisational skills and a flexible approach to work
Ability to prioritise workload and work under pressure to ensure deadlines are achieved
Commitment to self-development

Knowledge

Essential

Knowledge and understanding of Confidentiality and the Data Protection Act

Desirable

Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Education and Qualifications

Essential

Educated to GCSE level standard English Language at Grade A-C (or equivalent)
Audio typing or equivalent experience

Desirable

NVQ II or III Business administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.