North West Anglia NHS Foundation Trust

SCBU Ward Clerk - Huntingdon

This job is now closed

Job summary

You will be the welcoming face of the unit, therefore we are looking for a professional and enthusiastic individual, who demonstrates good communication and interpersonal skills.

You will need to have an ability to be flexible in your role and duties due to the dynamic nature of the unit and within Neonatal services. There will be a high level of contact with colleagues from all professions, babies and their families and you will be expected to provide clerical / administration support to members of the nursing team at ward level.

We are seeking to recruit someone who enjoys a challenge and who is able to work as part of a small team within a much larger one, whilst being able to work under their own initiative.

Working week is 26 hours covering a 7 day service. These hours are flexible to suit your availability and the needs of our service, please contact Debs Milham to discuss prior to the application closing date.

Main duties of the job

To ensure the smooth application and control of all administration, clerical and computer processes associated with the work area. Ensure the provision of effective communication to both service users and staff to enhance patient care.

About us

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.

Benefits to you

27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
NHS Pension Scheme:
Flexible working opportunities;
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Career development and training;
Wellbeing support and activities;
In-house physiotherapy Service;
On-site canteens with subsidised meals;
Subsidised staff parking (currently free).
Free Stagecoach Bus Travel to and from work within Cambridgeshire

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per Annum pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

176-F-6392324

Job locations

Hinchingbrooke Hospital

Hinchingbrooke Park Road

Huntingdon

PE29 6NT

Job description

Job responsibilities

To welcome patients, relatives and carers on arrival to the ward.
Ensure patient details are correct on our IT systems and complete admission details on arrival.
To deal with enquiries and to pass information to the appropriate staff.
To provide a courteous, responsive and effective point of contact (in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust.

For more information, please refer to the Job Description.

Job description

Job responsibilities

To welcome patients, relatives and carers on arrival to the ward.
Ensure patient details are correct on our IT systems and complete admission details on arrival.
To deal with enquiries and to pass information to the appropriate staff.
To provide a courteous, responsive and effective point of contact (in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust.

For more information, please refer to the Job Description.

Person Specification

Education and Qualifications

Essential

Literate & Numerate

Desirable

ECDL qualification
Willing to study for NVQ

Experience

Essential

Customer Care Experience
Clerical Experience

Desirable

Administrative experience in a health care environment

Knowledge

Essential

Computer/IT Skills

Other

Essential

Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
Able to demonstrate behaviours consistent with the Trusts Values and Behaviours

Key Skills

Essential

Attention to detail
To work effectively in a busy environment

Person Specification

Education and Qualifications

Essential

Literate & Numerate

Desirable

ECDL qualification
Willing to study for NVQ

Experience

Essential

Customer Care Experience
Clerical Experience

Desirable

Administrative experience in a health care environment

Knowledge

Essential

Computer/IT Skills

Other

Essential

Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
Able to demonstrate behaviours consistent with the Trusts Values and Behaviours

Key Skills

Essential

Attention to detail
To work effectively in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke Park Road

Huntingdon

PE29 6NT

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke Park Road

Huntingdon

PE29 6NT

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)