Informatics Training & Support Assistant - Peterborough

Job summary

Provide administration support to the Informatics Training & Support team, co-ordinate the registration of new Trust staff on the eLearning platform and create Hospital Information System accounts for users.

The Informatics Training and Support Team currently train and support all end users, including GP colleagues, on the hospitals major Hospital Information Systems and all elements of MS Office products and, among others, manage Registration Authority requirements & IM&T controlled communication tools, for example Vocera.

Within this post you will be involved in providing assistance with a number of key duties including training administration, creation of learning materials, co-ordination of requests for IT system access, co-ordination of IT Project requirements affecting the Team and assisting in the delivery of Trust Staff initial introductory training requirements.

***This post could be based at either Hinchingbrooke Hospital or Peterborough City Hospital***

Main duties of the job

An excellent opportunity has arisen for a motivated and enthusiastic individual to work within the NHS by assisting the Informatics Training and Support Team within the IM&T Department.

You must have experience of using Microsoft Office products (Word, Excel, Outlook), be well organised, have administrative experience and experience of call handling, or customer support, by telephone or in person. You must have excellent communication, interpersonal, verbal and written skills and you will be equally comfortable working under your own initiative or as a team player in a multi professional team.

You will be required to work across all North West Anglia sites. We offer both onsite and remote working opportunities.

Experience and knowledge of a hospital environment is desirable.

About us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

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