North West Anglia NHS Foundation Trust

Support Liaison Officer - Care Quality Projects

Information:

This job is now closed

Job summary

The post holder will be working at the heart of the Trust, and across organisational and professional boundaries to support the delivery of projects within the Care Quality Directorate. Working as part of a small project team or alongside staff across the directorate, the post holder will provide leadership and project expertise to facilitate the development, delivery and monitoring of all aspects of the project plan, maintaining programme documentation according to agreed processes.

The key focus for this post will be to assist with the management and delivery of specific, potentially complex projects with multiple stakeholders to time and budget to support the delivery of clinical projects (some with a digital element) through transformational change. The post holder will support the Clinical Quality Digital Project Lead Nurse, to help embed processes and best practices across the Trust. The post holder will also have responsibility for the transfer of knowledge to other colleagues involved in project implementation.

The post holder will also provide support to the Lead Advanced Clinical Practitioner to deliver the enhanced and advanced practice trust wide project. This will be approximately 20% of the role's work plan.

Main duties of the job

Key results areas:

  1. To make an effective contribution to provide leadership and assist with the timely delivery of all approved projects.
  2. To fully support the CQ-DPLN and/or project team in the successful implementation of projects within the programme of work to time, cost and quality.
  3. To fully support the development of project team members and other colleagues involved in the project delivery across the Trust.
  4. As well as providing senior administration support to the projects, the post holder will provide an active role in tracking programme benefits.

About us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

  • Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
  • Membership of the NHS Pension Scheme:
  • Flexible working opportunities;
  • Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
  • Opportunities for career development and training to help you progress in your role;
  • Wellbeing support and activities to promote a healthy work environment;
  • Access to our in-house physiotherapy service;
  • On-site canteens offering subsidised meals;
  • Subsidised staff parking (currently free);
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Details

Date posted

01 May 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

176-C-3209637

Job locations

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ


Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification for more information regarding this role.

Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification for more information regarding this role.

Person Specification

Qualifications

Essential

  • CIPD Qualified
  • GCSE Maths and English (A to C) or equivalent
  • NVQ Level 4 or equivalent qualification or experience (or at least minimum of Level 3)
  • RSA Typing/word processing Level 3 qualification or experience
  • Good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
  • Educated to degree level or able to demonstrate equivalent work experience and applied knowledge

Desirable

  • Recognised Project Management qualification
  • NHS Leadership or managerial qualification

Experience

Essential

  • Experience of Project environment.
  • Experience of working at all stakeholder levels within organisation
  • Evidence of ability to use information to support the preparation of business cases for service developments
  • Experienced in budget monitoring and control
  • Experience of dealing with a range of conflicting demands and priorities
  • Experience of facilitating and managing meetings with staff at all levels
  • Preparation for meetings and minute taking
  • Understanding the importance of maintaining confidentiality

Desirable

  • Previous experience of working in the NHS
  • Experience of staff and line management, including performance monitoring, appraisals and leave management.

Knowledge

Essential

  • Clear understanding of Job Planning, Job descriptions
  • MS Office Suite, Outlook, Word, Excel, PowerPoint
  • Basic HR processes
Person Specification

Qualifications

Essential

  • CIPD Qualified
  • GCSE Maths and English (A to C) or equivalent
  • NVQ Level 4 or equivalent qualification or experience (or at least minimum of Level 3)
  • RSA Typing/word processing Level 3 qualification or experience
  • Good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
  • Educated to degree level or able to demonstrate equivalent work experience and applied knowledge

Desirable

  • Recognised Project Management qualification
  • NHS Leadership or managerial qualification

Experience

Essential

  • Experience of Project environment.
  • Experience of working at all stakeholder levels within organisation
  • Evidence of ability to use information to support the preparation of business cases for service developments
  • Experienced in budget monitoring and control
  • Experience of dealing with a range of conflicting demands and priorities
  • Experience of facilitating and managing meetings with staff at all levels
  • Preparation for meetings and minute taking
  • Understanding the importance of maintaining confidentiality

Desirable

  • Previous experience of working in the NHS
  • Experience of staff and line management, including performance monitoring, appraisals and leave management.

Knowledge

Essential

  • Clear understanding of Job Planning, Job descriptions
  • MS Office Suite, Outlook, Word, Excel, PowerPoint
  • Basic HR processes

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Quality Digital Project Lead

Jadine Johnson

jadine.johnson@nhs.net

07517466399

Details

Date posted

01 May 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

176-C-3209637

Job locations

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ


Supporting documents

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