Job summary
We are looking for an enthusiastic, confident, well-organised and committed Business Support Analyst to support the Care Quality Directorate at North West Anglia NHS Foundation Trust. This post will be based at Peterborough City Hospital.
The post holder will play a key role in proactively developing the effective use and interpretation of information and analytics, providing comprehensive managerial support to support the Care Quality Team, including financial elements.
This is a 12 month fixed term / internal secondment position.
Main duties of the job
The role encompasses working proactively to manage your own workload effectively and efficiently as part of a team, autonomously and with colleagues to carry out a wide range of duties to support the Care Quality Team. There will also be various responsibilities and deadlines; therefore, given the nature of this post, the post holder may be required to work in a flexible way to respond to work patterns and internal and external deadlines and requests.
- To work closely with the Chief Nurse, Deputy Chief Nurse, Care Quality Support Managers to support the Care Quality Team and the overall Trust objectives.
- To liaise with Information Services, IT, Data Quality and Finance to support information-based decisions.
- To liaise with external bodies such as, ICB to make sure that the Trust is reporting data that meets methodology of the KPI being measured.
About us
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:
- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Job description
Job responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role
Job description
Job responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent experience
- Evidence of continuous professional development
- Training in Web based platforms
Desirable
- Prince2 or equivalent in project management
Experience
Essential
- Experience of building and maintaining working relationships at a senior level.
- Experience of working within NHS Information Management.
- Experience of analysing diverse information and producing reports to support decision-making and National/Local reporting requirements
- Experience in the use of statistical methodologies for interpreting and understanding data sets e.g. SPC
- Experience of assessing the impacts of health interventions and policy changes on a local health economy
- Experience in the use and extraction of data from Corporate and Patient Administration Systems
- Excellent understanding of complex database management issues including data capture, retrieval and processing.
- Experience of developing applications and systems.
- Advanced practical experience in TSQL/SQL server.
- Practical experience in the use of either Visual Basic 6 or Visual basic.net
- A good understanding of the relevance of Information systems and NHS targets for acute Trusts.
- Familiarity with Health Roster and ESR or willing to become proficient in the use of these applications.
- Good understanding of NHS data definitions, Codes and data sources
- Specialist knowledge of NHS Information systems
Desirable
- Good understanding of NHS data definitions, Codes and data sources
- Knowledge of standard NHS reporting requirements
Key Skills
Essential
- Excellent presentation skills
- Excellent organisational and project management skills, including ability to manage multiple work streams
- Ability to identify Information needs, obtain, evaluate and interpret data
- Ability to work alone and without direction
- Time management skills and reliability in consistently delivering against project deadlines
- Self-starter and highly motivated - Able to identify and prioritise, time sensitive workload and projects
- Ability to demonstrate initiative and innovation
- Methodical focus on data accuracy and quality
- Able to work under pressure
- Able to work to timescales and deadlines
- Ability to establish effective working relationships both internally and with a range of external organisations
Desirable
Other
Essential
- Effective team worker
- Self-motivated and pro-active with ability to work independently and take decisions as appropriate
- Flexible working approach and an advocate for change
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent experience
- Evidence of continuous professional development
- Training in Web based platforms
Desirable
- Prince2 or equivalent in project management
Experience
Essential
- Experience of building and maintaining working relationships at a senior level.
- Experience of working within NHS Information Management.
- Experience of analysing diverse information and producing reports to support decision-making and National/Local reporting requirements
- Experience in the use of statistical methodologies for interpreting and understanding data sets e.g. SPC
- Experience of assessing the impacts of health interventions and policy changes on a local health economy
- Experience in the use and extraction of data from Corporate and Patient Administration Systems
- Excellent understanding of complex database management issues including data capture, retrieval and processing.
- Experience of developing applications and systems.
- Advanced practical experience in TSQL/SQL server.
- Practical experience in the use of either Visual Basic 6 or Visual basic.net
- A good understanding of the relevance of Information systems and NHS targets for acute Trusts.
- Familiarity with Health Roster and ESR or willing to become proficient in the use of these applications.
- Good understanding of NHS data definitions, Codes and data sources
- Specialist knowledge of NHS Information systems
Desirable
- Good understanding of NHS data definitions, Codes and data sources
- Knowledge of standard NHS reporting requirements
Key Skills
Essential
- Excellent presentation skills
- Excellent organisational and project management skills, including ability to manage multiple work streams
- Ability to identify Information needs, obtain, evaluate and interpret data
- Ability to work alone and without direction
- Time management skills and reliability in consistently delivering against project deadlines
- Self-starter and highly motivated - Able to identify and prioritise, time sensitive workload and projects
- Ability to demonstrate initiative and innovation
- Methodical focus on data accuracy and quality
- Able to work under pressure
- Able to work to timescales and deadlines
- Ability to establish effective working relationships both internally and with a range of external organisations
Desirable
Other
Essential
- Effective team worker
- Self-motivated and pro-active with ability to work independently and take decisions as appropriate
- Flexible working approach and an advocate for change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
