Job summary
Under the direction of the Urgent and Emergency Care Leadership Team, the post holder will support the provision of high quality patient care by assisting the team to ensure the Nursing rotas are fully covered across the UTC and ED of both Hinchingbrooke and Peterborough. This will involve liaison with ED Lead Nurses, Service Managers for Urgent Care, ED Matron and UEC Head of Nursing, along with the Trust Flexible Staffing Office.
As the key rota contact for the Division, it is imperative to have an oversight of a daily overview of ED/UTC nursing rota's, anticipate problems and support the team to resolve these. Early escalation to the Urgent and Emergency Care Leadership Team is Vital. Personnel are at the centre of the role therefore strong communication skills are keys.
Main duties of the job
Be responsible for the administration and communication of rotas for Nursing staff and populating of rotas across both sites as well as being responsible for ensuring there is maximum shift fill of UTC/ED nursing rotas.
Will support the team to provide day to day discussions about oversight and early escalation of any gaps forecast across both sites.
Communicate tactfully and persuasively with staff to maintain appropriate cover for all aspects of the Urgent and Emergency services at all times. This includes the co-ordination of all Nursing annual and study leave, in accordance with Trust Policy, ensuring service requirements are met and arranging cover at short notice for sick leave, cancellations and special leave.
Work closely with and ensure that communication is maintained with the ED Shift Coordinator, Urgent and Care Nursing Leadership Team and Flexible Staffing regarding any rota issues across both sites.
Liaise on any sensitive issues, such as sickness absence, compassionate leave or other sensitive information that the post holder has been made aware of and escalate to ED Lead Nurse / ED Shift Coordinator.
Be available as a point of contact for all day-to-day issues affecting nursing staff cover including absences and no shows. This will involve receiving notification of potential problems and escalating to the relevant people to action.
Maintaining the staff absence spreadsheet when notified of an absence and escalating any trends or escalations.
About us
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
o 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
o NHS Pension Scheme:
o Flexible working opportunities;
o Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
o Career development and training;
o Wellbeing support and activities;
o In-house physiotherapy Service;
o On-site canteens with subsidised meals;
o Subsidised staff parking (currently free).o Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Job description
Job responsibilities
Analytical Tasks To support the production of data reports as required by the Urgent Care Leadership Team. To coordinate, implement and maintain effective cover for the nursing rotas across both sites UTC and ED. To undergo training as necessary to develop the role to ensure maximum performance of the service is achieved.
Planning and Organisational Skills Managing of the nursing staffing issues and stages of recruitment, changes in job plans, session commitments and other clinical commitments. Accurate recording of timesheets and expenses. Ensure payroll systems are updated and processed within the timeframe for payroll cut-off. To update and maintain effective electronic monitoring systems relating to nursing staff absences (annual leave, study, sickness, special leave). In line with Working Time Directive and New Deal and as agreed by the Clinical Directors and Medical Personnel Manager, help with the implementation of any departmental rotas according to the needs of the directorate. Support effective communication with the Urgent Care Leads and Divisional Head of Nursing and support the team to take action when required to maximise cover arrangements. Have a clear understanding of the interdependency of all nursing team members across both sites and the movement of staff within the department to ensure realisation of the full potential of the team. Support the team to co-ordinate rota changes To provide full support to the rota team to plan and organise workload ensuring deadlines are adhered to and duties satisfactorily performed. To ensure data is available for the Leadership Team to ensure capacity meetings are fully appraised. To attend any meeting as required to provide an overview of current staffing and predictions. The post holder will escalate any concerns regarding resource issues and equipment maintenance. The post holder will identify areas of need as required and liaise with their line manager to minimise or reduce expenditure.
Human Resources Responsibilities To ensure that all bank shifts are finalised on HealthRoster.
Teamwork To work flexibly within the team across both sites ensuring smooth running of the directorate, gaining additional skills as required. To be aware of the workload of the wider team, including the administration rota, and pressures within the other areas enabling support and encouragement to be given to the team as necessary.
Standards and Performance Tact and diplomacy will be required throughout all aspects of the role. Be responsible for ensuring that all Trust administration standards are carried out in accordance with the correct procedures and policies. Significantly contribute to the delivery of a first class service. Deal courteously with anyone attending or visiting the office. To communicate effectively with all Trust staff and external contacts.
This job description reflects the present requirements and objectives of the post; it does not form part of your contract of employment. As the duties of the post change and develop the job description will be reviewed and will be subject to amendment, in consultation with the post holder.
Job description
Job responsibilities
Analytical Tasks To support the production of data reports as required by the Urgent Care Leadership Team. To coordinate, implement and maintain effective cover for the nursing rotas across both sites UTC and ED. To undergo training as necessary to develop the role to ensure maximum performance of the service is achieved.
Planning and Organisational Skills Managing of the nursing staffing issues and stages of recruitment, changes in job plans, session commitments and other clinical commitments. Accurate recording of timesheets and expenses. Ensure payroll systems are updated and processed within the timeframe for payroll cut-off. To update and maintain effective electronic monitoring systems relating to nursing staff absences (annual leave, study, sickness, special leave). In line with Working Time Directive and New Deal and as agreed by the Clinical Directors and Medical Personnel Manager, help with the implementation of any departmental rotas according to the needs of the directorate. Support effective communication with the Urgent Care Leads and Divisional Head of Nursing and support the team to take action when required to maximise cover arrangements. Have a clear understanding of the interdependency of all nursing team members across both sites and the movement of staff within the department to ensure realisation of the full potential of the team. Support the team to co-ordinate rota changes To provide full support to the rota team to plan and organise workload ensuring deadlines are adhered to and duties satisfactorily performed. To ensure data is available for the Leadership Team to ensure capacity meetings are fully appraised. To attend any meeting as required to provide an overview of current staffing and predictions. The post holder will escalate any concerns regarding resource issues and equipment maintenance. The post holder will identify areas of need as required and liaise with their line manager to minimise or reduce expenditure.
Human Resources Responsibilities To ensure that all bank shifts are finalised on HealthRoster.
Teamwork To work flexibly within the team across both sites ensuring smooth running of the directorate, gaining additional skills as required. To be aware of the workload of the wider team, including the administration rota, and pressures within the other areas enabling support and encouragement to be given to the team as necessary.
Standards and Performance Tact and diplomacy will be required throughout all aspects of the role. Be responsible for ensuring that all Trust administration standards are carried out in accordance with the correct procedures and policies. Significantly contribute to the delivery of a first class service. Deal courteously with anyone attending or visiting the office. To communicate effectively with all Trust staff and external contacts.
This job description reflects the present requirements and objectives of the post; it does not form part of your contract of employment. As the duties of the post change and develop the job description will be reviewed and will be subject to amendment, in consultation with the post holder.
Person Specification
Qualifications
Essential
- Good general education, to include English Language at GCSE level or equivalent
Desirable
- NVQ 2 in Business and Administration or equivalent
Knowledge
Essential
- Previous administration experience including IT experience
Desirable
- Knowledge of excellent customer care and relationship building
Experience
Essential
- Experience of working with professionals
- Previous Rota Coordination experience
Desirable
- Participation in service development and implementation of change
- Demonstrable experience to act as a senior level
- Experience of using HealthRoster
- Experience of working in the NHS and understand excellent customer care
Skills
Essential
- Ability to produce data reports.
- Conscientious and self-motivated and able to work independently and as part of a team.
- Competent in using MS Office and Excel Spreadsheets.
Person Specification
Qualifications
Essential
- Good general education, to include English Language at GCSE level or equivalent
Desirable
- NVQ 2 in Business and Administration or equivalent
Knowledge
Essential
- Previous administration experience including IT experience
Desirable
- Knowledge of excellent customer care and relationship building
Experience
Essential
- Experience of working with professionals
- Previous Rota Coordination experience
Desirable
- Participation in service development and implementation of change
- Demonstrable experience to act as a senior level
- Experience of using HealthRoster
- Experience of working in the NHS and understand excellent customer care
Skills
Essential
- Ability to produce data reports.
- Conscientious and self-motivated and able to work independently and as part of a team.
- Competent in using MS Office and Excel Spreadsheets.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
