North West Anglia NHS Foundation Trust

Ward Clerk, Critical Care - Peterborough

Information:

This job is now closed

Job summary

We are seeking to recruit a Ward Clerk for a part time position. Are you someone who enjoys a challenge and able to work as part of a large team whilst being able to work under your own initiative and are you looking to work in a fast paced healthcare setting? Then this role may be for you.

Working days will be Monday to Friday, there can be some flexibility around start/finish times but days are fixed.

* Please note this advert may close sooner depending on response and without notice *

Main duties of the job

You will be the welcoming face of the ward, therefore we are looking for a professional and enthusiastic individual, who demonstrates good communication and interpersonal skills.

You will need to have an ability to be flexible in your role and duties due to the dynamic nature of the ward. There will be a high level of contact with colleagues from all professions, patients and relatives and you will be expected to provide clerical / administration support to members of the nursing team at ward level.

About us

Our teams work hard to be flexible and promote a health work/home life balance and so agile working options are automatically considered for all roles within the Trust. Talk to the Recruiting Manager about what this means in practice for you.

Your package with us includes a lot more than just your pay and here area few of the additional benefits that are available to you as an employee:

  • Access to the NHS Pension Scheme
  • Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
  • Free staff car parking on all our hospital sites during this financial year
  • In-house Physiotherapy Services
  • Career development and training opportunities
  • Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
  • Subsidised meals at our hospital restaurants
  • Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia

Details

Date posted

17 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

176-S-5800898

Job locations

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ


Job description

Job responsibilities

To welcome patients, relatives and carers on arrival to the ward.- Ensure patient details are correct on our IT systems and completeadmission details on arrival-To deal with enquiries and to pass information to the appropriatestaff.- To provide a courteous, responsive and effective point of contact(in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust.-To keep ward diary and excel spreadsheets up to date.-Promote a customer focused approach to receive patients andvisitors to the ward.-Distribute post to patients on the ward

Please see Job Description for further information

Job description

Job responsibilities

To welcome patients, relatives and carers on arrival to the ward.- Ensure patient details are correct on our IT systems and completeadmission details on arrival-To deal with enquiries and to pass information to the appropriatestaff.- To provide a courteous, responsive and effective point of contact(in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust.-To keep ward diary and excel spreadsheets up to date.-Promote a customer focused approach to receive patients andvisitors to the ward.-Distribute post to patients on the ward

Please see Job Description for further information

Person Specification

Education and Qualifications

Essential

  • Literate & Numerate

Experience

Essential

  • Customer Care Experience

Desirable

  • Clerical Experience
  • Administrative experiance in a health care environment

Knowledge

Essential

  • Computer/IT Skills
Person Specification

Education and Qualifications

Essential

  • Literate & Numerate

Experience

Essential

  • Customer Care Experience

Desirable

  • Clerical Experience
  • Administrative experiance in a health care environment

Knowledge

Essential

  • Computer/IT Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Critical Care Sister

Sheeba Paulson

Sheeba.paulson@nhs.net

01733673932

Details

Date posted

17 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

176-S-5800898

Job locations

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ


Supporting documents

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