Job summary
This post is fixed term for a 12 month period.
The Deputy Quality Manager is a key member of the Quality team within the NWAFT Pathology team assisting in the design, implementation, monitoring and development of the NWAFT pathology Quality Management System (QMS) so that regulatory and accreditation requirements are met.
The Deputy Quality Manager will work closely with the Pathology Quality Manager, Clinical leads, Pathology Service Manager and departmental leads and Quality Officers to ensure an effective delivery for the consolidation and harmonisation of quality across all the pathology disciplines.
The Deputy Quality Manager assists the Pathology Quality Manager and Clinical Support Services Lead in ensuring that the needs and requirements of service users are understood and that development of the service is in accordance with these needs.
The post holder will promote and develop a high quality, efficient and effective Quality Management System (QMS) and assist with the quality monitoring process using key performance indicators.
The deputy quality manager in liaison with the pathology disciplines quality officers, create and participate in departmental process audit calendars and monitor progress of the performance of these and of the actions required to address any nonconformities identified by these audits.
Main duties of the job
Main Duties & Responsibilities
To contribute to the design of the quality system and processes in line with Pathology Service Manager and Pathology Quality Manger design and strategy and in conjunction with Clinical strategy and Governance for pathology.
To assist in the harmonisation of the quality aspects of the service to meet the needs and requirements of the service users.
To assist in the day-to-day operation of the quality aspects of the service, supporting departments in maintaining their area of the QMS and subsequent workflow to ensure compliance with the UKAS standards.
To participate in all aspects of quality, particularly where special expertise is required, with the ability to assist Departmental Leads, Operation Managers and Quality Officers to comply with standards of accreditation.
To comply with Policies and Procedures commensurate with the role.
Liaise with the Pathology Quality Manager to plan and organise complex activities across pathology, adjusting plans as necessary to meet the changing needs of the service and addressing any conflict issues that may arise as a consequence of the plans.
Deputise for the Pathology Quality Manager in responding to Freedom of Information (FOI) requests.
Deputise for the Pathology Quality Manager in monitoring and providing trend analysis of Datix incidents pertaining to pathology.
About us
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to youo 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);o NHS Pension Scheme:o Flexible working opportunities;o Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;o Career development and training;o Wellbeing support and activities;o In-house physiotherapy Service;o On-site canteens with subsidised meals;o Subsidised staff parking (currently free).o Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Job description
Job responsibilities
Please see full job description and person specification for full details of this role, including essential qualifications and criteria.
Job description
Job responsibilities
Please see full job description and person specification for full details of this role, including essential qualifications and criteria.
Person Specification
Education and Qualifications
Essential
- oMSc/ Fellowship of the Institute of Biomedical Science.
- oHCPC State registration
- oEvidence of mandatory on-going CPD
Desirable
- oRecognised postgraduate management qualification
- oQuality Management qualification or demonstrable experience
Knowledge & Experience
Essential
- oHighly developed specialist knowledge of a Pathology Quality Management underpinned by theoretical and practical experience.
- oTo be proficient in quality and clinical audit, administration, management and development of Pathology services.
- oProven ability to manage, motivate and train staff
- oSignificant experience and lead services which comply with MHRA, UKAS systems and standards.
Desirable
- oPrevious experience appropriate to a senior management position in the laboratory discipline.
Key skills
Essential
- oAble to influence staff and lead the pathology team across multiple sites in a matters of quality.
- oAble to master complex facts, reach appropriate conclusions and formulate required/relevant responses.
- oAble to decide upon and implement policies and procedures within the constraints set by the service, Trust and other regulating and professional bodies.
- oLiterate in laboratory computerisation and PC office applications.
- oGood practical knowledge of health & safety issues including COSHH, fire regulations and risk assessments
Desirable
- oCredible leader at internal and external meetings
- oNEBOSH Certificate
Other
Essential
- oAwareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
- oAbility to travel within locality on occasions
- oTo be enthusiastic, positive and highly motivated
- oGood Communication Skills, be able to relate well to all levels of personnel.
Person Specification
Education and Qualifications
Essential
- oMSc/ Fellowship of the Institute of Biomedical Science.
- oHCPC State registration
- oEvidence of mandatory on-going CPD
Desirable
- oRecognised postgraduate management qualification
- oQuality Management qualification or demonstrable experience
Knowledge & Experience
Essential
- oHighly developed specialist knowledge of a Pathology Quality Management underpinned by theoretical and practical experience.
- oTo be proficient in quality and clinical audit, administration, management and development of Pathology services.
- oProven ability to manage, motivate and train staff
- oSignificant experience and lead services which comply with MHRA, UKAS systems and standards.
Desirable
- oPrevious experience appropriate to a senior management position in the laboratory discipline.
Key skills
Essential
- oAble to influence staff and lead the pathology team across multiple sites in a matters of quality.
- oAble to master complex facts, reach appropriate conclusions and formulate required/relevant responses.
- oAble to decide upon and implement policies and procedures within the constraints set by the service, Trust and other regulating and professional bodies.
- oLiterate in laboratory computerisation and PC office applications.
- oGood practical knowledge of health & safety issues including COSHH, fire regulations and risk assessments
Desirable
- oCredible leader at internal and external meetings
- oNEBOSH Certificate
Other
Essential
- oAwareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
- oAbility to travel within locality on occasions
- oTo be enthusiastic, positive and highly motivated
- oGood Communication Skills, be able to relate well to all levels of personnel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
