Senior Medical Secretary - Peterborough
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Job summary
Our ENT team is looking for an organised and motivated Senior Medical Secretary to be an integral part of the team in supporting the Clinical Business Unit within the Surgery Division. The role will be based at Peterborough City Hospital.
You will be joining a supportive and friendly admin team helping them in performing a high level of administration tasks as well as performing line management duties of the team. You will have a proactive approach in managing your responsibilities and you will demonstrate efficiency and accuracy in completing the daily tasks. You will work independently across the Trust as well as part of the team liaising with colleagues at all levels.
We are committed to the continued development and improvement of a first class service. We are committed in supporting your career in an environment where your skills and ideas are valued. We will offer you the opportunity to develop at your full potential where your individual contribution will be recognised, respected and rewarded.
Main duties of the job
You will provide efficient and comprehensive medical secretarial support within ENT and cross cover for colleagues when necessary.
You will perform an efficient and responsive patient administration service to support the patient pathway, tracking the patient from referral to pathway completion. You will act as a point of contact for enquiries, using tact, diplomacy and confidentiality. Using personal judgement and acquired knowledge, you will assess each situation and deal with accordingly.
You will manage the specialty administration workload, ensuring appropriate delegation of tasks to members of the specialty team and re-prioritisation when required.
You will undergo mandatory training as necessary to meet the needs of new developments within the Service. In addition, you will identify training for members of the specialty secretarial team in conjunction with the Admin & Pathway Coordinator.
About us
Our teams work hard to be flexible and promote a health work/home life balance and so, agile working options are automatically considered for all roles within the Trust.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates from our local communities.
Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:
- Access to the NHS Pension Scheme
- Relocation allowance in line with the Trust policy
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Free staff car parking on all our hospital sites during this financial year
- In-house Physiotherapy Services
- Career development and training opportunities
- Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
- Subsidised meals at our hospital restaurants
- Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia NHS Foundation Trust.
Details
Date posted
30 June 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
176-S-5413439
Job locations
Peterborough City Hospital
Bretton Gate
Peterborough
PE3 9GZ
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Peterborough City Hospital
Bretton Gate
Peterborough
PE3 9GZ
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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