Job summary
An exciting opportunity has arisen for an experienced and highly motivated operational manager; working within the Surgical Division across North West Anglia's two main acute sites to support the delivery of elective work and manage a number of projects and initiatives.
The Deputy Divisional Operations Director role is a fantastic opportunity for a senior operational manager to support the delivery of the Trusts key operational services as well as delivering the clinical strategy, service improvement across sites and embedding new ways of working. Reporting to the Divisional Operations Director - Surgery you will be a key and integral member of the senior management team.
The role will require strong communication and negotiations skills to influence senior clinicians and other key stakeholders both across the organisation and externally in order to deliver on key projects.
The successful candidate will be educated to masters' level or equivalent and have significant experience of working at a senior level within the NHS. The post holder will be expected to demonstrate previous collaborative working, with an ability to motivate and influence individuals and teams that operate across sector/organisational boundaries. The successful candidate will also have excellent leadership, engagement and interpersonal skills.
Main duties of the job
The Deputy Divisional Operations Director (DDOD) will provide excellent leadership to staff within the Division with responsibility for the efficient and effective management of the Division, including:
- Ensuring efficient management of the day to day operations, ensuring delivery of all services and access performance measures, delivery of quality measures and sound financial management.
- Ensuring robust systems of governance and communication.
- Development of the Divisional Business Plan which will be in line with the Trust's overall strategy and objectives
- Ensuring that robust capacity & demand plans are in place and managed.
About us
Our teams work hard to be flexible and promote a health work/home life balance and so, agile working options are automatically considered for all roles within the Trust.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates from our local communities.
Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:
- Access to the NHS Pension Scheme
- Relocation allowance in line with the Trust policy
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Free staff car parking on all our hospital sites during this financial year
- In-house Physiotherapy Services
- Career development and training opportunities
- Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
- Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
- On-site canteens with subsidised meals; Subsidised staff parking (currently free)
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia NHS Foundation Trust.
Job description
Job responsibilities
The DDOD is expected to work for the clinical and business success of the Division and to contribute to the corporate success of the Trust. There is an expectation that the DDOD will regularly work across sites.
The DDOD will deputise for the Divisional Operations Director, accepting delegated responsibility for decision making when representing the Division.
Work with clinical teams to ensure that all clinical staff are clear about expectations, standards and performance targets to be delivered.
Support the Divisional Director and Divisional Operations Director in delivering an open and inclusive style of management and communication, and encourage team working and good working relationships.
Key relationships:
Divisional Director, Divisional Operations Director, Clinical Leads and Clinical Teams, Head of Nursing, Business Development Manager, Divisional Operations Managers, Service Managers, Matrons, HR and Finance Business Partners
Job description
Job responsibilities
The DDOD is expected to work for the clinical and business success of the Division and to contribute to the corporate success of the Trust. There is an expectation that the DDOD will regularly work across sites.
The DDOD will deputise for the Divisional Operations Director, accepting delegated responsibility for decision making when representing the Division.
Work with clinical teams to ensure that all clinical staff are clear about expectations, standards and performance targets to be delivered.
Support the Divisional Director and Divisional Operations Director in delivering an open and inclusive style of management and communication, and encourage team working and good working relationships.
Key relationships:
Divisional Director, Divisional Operations Director, Clinical Leads and Clinical Teams, Head of Nursing, Business Development Manager, Divisional Operations Managers, Service Managers, Matrons, HR and Finance Business Partners
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent experience
- Managmeent and leadership training or experience to masters level
- Project management qualification or extensive cjange management experience
Experience
Essential
- Significant operational management experience within an acute NHSA Trust environment
- Experience of managing and delivering services to deadlines and within resources
- Significant experience of demand and capacity modelling
- Track record of successful delivery of KPIs within an acute NHS environment
- Experience of planning and developing strategy within complex organisational context
- Experience of successfully managing budgets - familiar with budget setting monitoring and actively managing variation
- Experience of successfully delivery of cost improvement and transformation programmes
- Experience of working and presenting at board level including preparation and presentation of business cases
Knowledge
Essential
- Expert understanding of the NHS operating context, including health care funding and the financial framework and of Government Policy
- Expert knowledge of NHS reporting regimes including compliance with performance targets and effective pathway management
- A good understanding of the changing NHS environment
- Understanding general business and financial concepts, understanding the organisation's business
- Knowledge of Health and Safety at Work Act 1974
- Knowledge of vulnerable adult and child protection issues
- Significant experience of clinical governance structures and processes
Key Skills
Essential
- Ability to work effectively in partnership with clinical leaders
- Ability to collaborate contractively with internal and external partners to create the conditions for successful partnership working
- Ability to use MS Office to create reports with ability to interrogate and analyse a variety of data
- Leadership and facilitation of change
- High level leadership influencing and persuasion skills
- Ability to work with complexity and ambiguity
- Excellent presentation skills including verbal reasoning skills
- Strong planning and project management abilities
- Can demonstrate the abilities necessary to be an effective team member
- Excellent analytical skills (situations and information)
Other
Essential
- Flexible approach to work and working hours - happy to directly support front line service delivery as required, in line with personal circumstances
- Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
- Good previous attendance record
- Professional appearance and behaviour
- Ability to travel within the localty and wider afield for business purposes
- Satisfactory enhanced Criminal Records Bureau Disclosure with check against vulnerable groups barred lists
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent experience
- Managmeent and leadership training or experience to masters level
- Project management qualification or extensive cjange management experience
Experience
Essential
- Significant operational management experience within an acute NHSA Trust environment
- Experience of managing and delivering services to deadlines and within resources
- Significant experience of demand and capacity modelling
- Track record of successful delivery of KPIs within an acute NHS environment
- Experience of planning and developing strategy within complex organisational context
- Experience of successfully managing budgets - familiar with budget setting monitoring and actively managing variation
- Experience of successfully delivery of cost improvement and transformation programmes
- Experience of working and presenting at board level including preparation and presentation of business cases
Knowledge
Essential
- Expert understanding of the NHS operating context, including health care funding and the financial framework and of Government Policy
- Expert knowledge of NHS reporting regimes including compliance with performance targets and effective pathway management
- A good understanding of the changing NHS environment
- Understanding general business and financial concepts, understanding the organisation's business
- Knowledge of Health and Safety at Work Act 1974
- Knowledge of vulnerable adult and child protection issues
- Significant experience of clinical governance structures and processes
Key Skills
Essential
- Ability to work effectively in partnership with clinical leaders
- Ability to collaborate contractively with internal and external partners to create the conditions for successful partnership working
- Ability to use MS Office to create reports with ability to interrogate and analyse a variety of data
- Leadership and facilitation of change
- High level leadership influencing and persuasion skills
- Ability to work with complexity and ambiguity
- Excellent presentation skills including verbal reasoning skills
- Strong planning and project management abilities
- Can demonstrate the abilities necessary to be an effective team member
- Excellent analytical skills (situations and information)
Other
Essential
- Flexible approach to work and working hours - happy to directly support front line service delivery as required, in line with personal circumstances
- Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
- Good previous attendance record
- Professional appearance and behaviour
- Ability to travel within the localty and wider afield for business purposes
- Satisfactory enhanced Criminal Records Bureau Disclosure with check against vulnerable groups barred lists
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
