Database Manager
The closing date is 05 November 2025
Job summary
We are seeking a highly skilled and forward-thinking Database Manager to lead our charity's data strategy and infrastructure. This pivotal role sits at the heart of our income generation efforts, enabling smarter fundraising, targeted marketing, and evidence-based decision-making across the charity.
As part of the Charity team, you will oversee the development and optimisation of our CRM and associated databases, ensuring they are fit for purpose and future proofed. You will lead on data acquisition and marketing strategies, working closely with senior leadership to shape how data drives our mission and supports our supporters.
Main duties of the job
*Develop and deliver the charity's data strategy, building capacity across data collection, analysis, and usage.
*Act as the Data Protection Lead, ensuring compliance with all relevant legislation and guidance.
*Manage and evolve the CRM database, ensuring it meets current and future organisational needs.
*Produce high-quality supporter analysis, dashboards, and campaign reports to inform strategic decisions.
*Lead on data marketing and acquisition, supporting fundraising and philanthropy colleagues to create detailed data acquisition and growth strategies.
*Ensure best practice use of databases through training, user guides, and process development.
*Collaborate across with trust colleagues and teams to integrate systems and improve supporter experience.
*Deliver monthly income and data reconciliation for Fundraising and Finance teams.
*Maintain data accuracy through regular cleansing, audits, and updates.
*Represent the charity in key meetings, including the Information Governance Steering Group.
*Support reporting to the Charitable Funds Committee and Trustee Board.
*Provide technical support and onboarding for new users, and lead on database-related projects.
This is more than a technical position, it's a strategic role that directly supports the charity's ability to grow, innovate, and deliver meaningful impact. Your work will empower teams, enhance supporter experiences, and ensure our data is used ethically and effectively.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Details
Date posted
22 October 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year
Contract
Permanent
Working pattern
Full-time
Reference number
175-2526-FI1438
Job locations
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Kingfisher House, Huntingdon
Kingfisher Way, Hinchingbrooke Business Park
Huntingdon
Cambridge
PE29 6FH
Employer details
Employer name
Royal Papworth Hospital NHS Foundation Trust
Address
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Employer's website
https://royalpapworth.nhs.uk/working-here (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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