RSSC Service Manager - Internal Only
The closing date is 07 September 2025
Job summary
The post holder will be responsible for the effective delivery of Respiratory Support and Sleep Centre services within the Trust ensuring that services are delivered within the clinical governance framework to deliver continually improving and high-quality patient care for RPH RSSC pathways. This will require the development of strong working relationships, working across Organisational boundaries with the senior clinical teams, as well as key operational staff across the wider organisation. This may include external partners in the regional network, to deliver national and local strategic and operational service objectives and standards.
The post holder will work closely with the Operations Managers and Divisional Operations Director to operationally manage the service, plan and audit service developments, contributing towards business plans which align with the trust strategy.
This will include responsibility for all aspects of planning, including service planning, project management and the production of business cases, ensuring that there are systems in place to monitor and measure Divisional and Specialty performance. They will have direct responsibility for ensuring that resources are utilised efficiently. The Service Manager will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Divisional Triumvirate.
Main duties of the job
Working together with the clinical and medical leads you will be responsible for the effective and efficient delivery of a range of operational and quality standards. An excellent knowledge of the 18-week referral to treat pathway is essential. You will be actively involved in the development of care pathways that will improve the quality of services we are able to offer to our patients.
The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach. You will have experience in management/leadership with an eye for detail and excellent interpersonal skills with proven experience of working operationally in an NHS environment.
You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return you will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Details
Date posted
27 August 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
£47,810 to £54,710 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
175-2526-TH1404
Job locations
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Employer details
Employer name
Royal Papworth Hospital NHS Foundation Trust
Address
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Employer's website
https://royalpapworth.nhs.uk/working-here (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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