Royal Papworth Hospital NHS Foundation Trust

Healthcare support worker - Day Ward

The closing date is 28 August 2025

Job summary

INTERNAL APPLICANTS ONLY

A full time opportunity has arisen for you within our Day Ward department for a band 3 healthcare support worker. Our Day Ward is a busy nurse-led unit, admitting, recovering and safely discharging up to 46 patients a day for elective cardiac and thoracic investigations and procedures.

Day Ward is a fast paced ward, with an ever changing workload-working across the Trust to facilitate flow.

If you are searching for a better work-life balance, then day ward might be the place for you. We are open Monday to Friday from 06:45 to 20:00.

Whilst you may have experience in a care or hospital setting you may not have completed your Care Certificate, which is essential for this role. If so we would still like you to apply and if offered a post you will be employed initially on a band 2 salary, pay step 1 but on completion of the Care Certificate (generally within 12-16 weeks) you would move to the Band 3 salary, pay step 1

Main duties of the job

As part of your role, you would be:

*Admitting and preparing patients for their procedures

*Performing venepuncture, 12 lead ECGs and other specialist skills.

*Facilitating an enhanced recovery and criteria led discharge

*Working within the discharge lounge to facilitate safe discharge across the hospital

If you are a well organised, team player and able to deal with ever changing priorities then we would love to hear from you. As part of our team, we would expect you to be able to effectively multitask, and ensure all infection control risks were managed effectively. We pride ourselves on delivering high quality patient care which is enhanced through good and clear communication and team working.

If you are searching for an interesting and rewarding role with different challenges whilst working in a friendly team environment, then this could be the role for you. We invest in our team and would ensure you had the opportunities to develop professionally and undertake training to enhance your skills and knowledge.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

175-2526-AM1369

Job locations

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Successful completion of Care Certificate within 12 weeks of appointment
Complete specialty-required knowledge competencies within agreed time period (up to 6 months)
Must possess a willingness to undertake further study to achieve competency levels required

Desirable

Specific specialty on-the-job training
Good general standard of education to vocational level 3 (GCSE 'A' level standard or equivalent)

Experience

Essential

Communicating with a range of people from different backgrounds
Understanding the role of the Health Care Support Worker
Knowledge of personal care and related procedures, clinical observations, relevant legislation
Complete specialty-required skills within agreed time period (up to 6 months)
Work effectively in a team
Demonstrate effective and safe care
Contribute to the support and development of new staff
Work under pressure
Information technology use
Attention to detail e.g. patient records
Accuracy (words and numbers)
Effective written and verbal communication skills (literacy and numeracy)
Good observation skills and recognition of the importance of reporting

Desirable

Teaching skills
Recent experience of working in a healthcare environment
Previous care experience in the specialty area
Working in acute environment as a Health Care Support Worker

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Person Specification

Qualifications

Essential

Successful completion of Care Certificate within 12 weeks of appointment
Complete specialty-required knowledge competencies within agreed time period (up to 6 months)
Must possess a willingness to undertake further study to achieve competency levels required

Desirable

Specific specialty on-the-job training
Good general standard of education to vocational level 3 (GCSE 'A' level standard or equivalent)

Experience

Essential

Communicating with a range of people from different backgrounds
Understanding the role of the Health Care Support Worker
Knowledge of personal care and related procedures, clinical observations, relevant legislation
Complete specialty-required skills within agreed time period (up to 6 months)
Work effectively in a team
Demonstrate effective and safe care
Contribute to the support and development of new staff
Work under pressure
Information technology use
Attention to detail e.g. patient records
Accuracy (words and numbers)
Effective written and verbal communication skills (literacy and numeracy)
Good observation skills and recognition of the importance of reporting

Desirable

Teaching skills
Recent experience of working in a healthcare environment
Previous care experience in the specialty area
Working in acute environment as a Health Care Support Worker

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)