Deputy Operations Manager - Thoracic and Ambulatory
The closing date is 09 July 2025
Job summary
INTERNAL APPLICANTS ONLY
The post-holder reports to the Operations Manager and collaborates closely with the clinical operational team to lead and manage resources, performance, and care standards. They are responsible for annually reviewing and implementing the business plan, contributing to the strategic direction of specialised national, regional, and local services, while ensuring financial efficiency and achieving set targets, including cost improvement programmes.
The role involves working with clinical leads to deliver commissioned activities, manage waiting times, plan the workforce, and conduct benchmarking and business planning. The post-holder also liaises with surrounding hospitals to ensure patient needs are met, promotes the Trust's core values of compassion, excellence, and collaboration, and provides leadership and line management within the Division. Additionally, they contribute to Trust-wide projects and investigate incidents and complaints to ensure continuous learning and improvement.
If you are passionate about the value that good leadership can add to an organisation, then this is the role for you. You will be confident and creative in your approach to problem solving and have the ability to see the bigger picture. It is essential that you are a team player, have excellent people and leadership skills and can work with and influence at every level.
Main duties of the job
This is an exciting, responsible and demanding role to support the Thoracic and Ambulatory division. You will be supported by a team of Service Managers and working in conjunction with the Operations Manager. You will be responsible for the day-to-day operational management of the Thoracic and Ambulatory Division and will be a key player in supporting the delivery of high-quality care for our patients and overseeing all regulatory standards and operational performance targets.
The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach. You will have experience in management/leadership with an eye for detail and excellent interpersonal skills with proven experience of working operationally in an NHS environment.
You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. You will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.
This is an excellent opportunity to broaden your leadership and management skills in a high-profile role within one of the leading Tertiary Centres in the UK at a time where elective recovery is high on the agenda.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Details
Date posted
25 June 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
£55,690 to £62,682 a year
Contract
Permanent
Working pattern
Full-time
Reference number
175-2526-2-TH1317
Job locations
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Employer details
Employer name
Royal Papworth Hospital NHS Foundation Trust
Address
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Employer's website
https://royalpapworth.nhs.uk/working-here (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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