Job summary
The post holder will be responsible for the effective delivery of Cardiology services within the Trust ensuring that services are delivered within the clinical governance framework to deliver continually improving and high-quality patient care for RPH Cardiology pathways. This will require the development of strong working relationships, working across Organisational boundaries with the senior clinical teams, as well as key operational staff across the wider organisation. This may include external partners in the regional cardiac network, to deliver national and local strategic and operational service objectives and standards.
The post holder will work closely with the Operations Managers and Divisional Operations Director to operationally manage the service, plan and audit service developments, contributing towards business plans which align with the trust strategy.
This will include responsibility for all aspects of planning, including service planning, project management and the production of business cases, ensuring that there are systems in place to monitor and measure Divisional and Specialty performance. They will have direct responsibility for ensuring that resources are utilised efficiently. The Service Manager will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Divisional Triumvirate.
Main duties of the job
Working together with the clinical teams you will be responsible for the effective and efficient delivery of a range of operational and quality standards. An excellent knowledge of the 18-week referral to treat pathway is essential. You will be actively involved in the development of care pathways that will improve the quality of services we are able to offer to our patients.
The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach. You will have experience in management/leadership with an eye for detail and excellent interpersonal skills with proven experience of working operationally in an NHS environment.
You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return you will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person Specification
Qualifications
Essential
- Graduate qualification in management or equivalent experience
- Evidence of continued learning and Development
Experience
Essential
- Previous experience in a role including the management of organisational change.
- Experience of leading projects within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Demonstrative experience of staff management and leading a team
- Service improvement and process redesign to increase efficiency and streamlined patient experience,
- Multidisciplinary and multi-agency collaborative working
- Leading and developing performance monitoring and management systems
- Comprehensive knowledge of RTT waiting times, understanding of national NHS policy and targets.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
- Numerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solving
- Understanding of national NHS policy and targets
- Ability to communicate and negotiate across organisational boundaries.
- Excellent oral and written skills.
- Presentation skills and the ability to present to a range of groups and individuals.
- Good interpersonal skills including chairing team meetings and writing reports
- Ability to coach others in workforce and service redesign.
- Pay careful attention to detail
- Ability to negotiate with and influence staff at all levels
Desirable
- Experience in writing service/development plans, business planning and preparation of business cases..
- Experience in identifying workforce requirements to maintain and develop services.
- Experience with demand and capacity exercises and waiting list management
- Experience with improvement tools such as Plan/Do/Study/Act cycles
- Experience in the management of financial resources
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
- Flexible approach to working hours and practices
Person Specification
Qualifications
Essential
- Graduate qualification in management or equivalent experience
- Evidence of continued learning and Development
Experience
Essential
- Previous experience in a role including the management of organisational change.
- Experience of leading projects within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Demonstrative experience of staff management and leading a team
- Service improvement and process redesign to increase efficiency and streamlined patient experience,
- Multidisciplinary and multi-agency collaborative working
- Leading and developing performance monitoring and management systems
- Comprehensive knowledge of RTT waiting times, understanding of national NHS policy and targets.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
- Numerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solving
- Understanding of national NHS policy and targets
- Ability to communicate and negotiate across organisational boundaries.
- Excellent oral and written skills.
- Presentation skills and the ability to present to a range of groups and individuals.
- Good interpersonal skills including chairing team meetings and writing reports
- Ability to coach others in workforce and service redesign.
- Pay careful attention to detail
- Ability to negotiate with and influence staff at all levels
Desirable
- Experience in writing service/development plans, business planning and preparation of business cases..
- Experience in identifying workforce requirements to maintain and develop services.
- Experience with demand and capacity exercises and waiting list management
- Experience with improvement tools such as Plan/Do/Study/Act cycles
- Experience in the management of financial resources
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
- Flexible approach to working hours and practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
