Job summary
The post-holder reports to the Operations Manager and collaborates closely with the clinical operational team to lead and manage resources, performance, and care standards. They are responsible for annually reviewing and implementing the business plan, contributing to the strategic direction of specialised national, regional, and local services, while ensuring financial efficiency and achieving set targets, including cost improvement programmes.
The role involves working with clinical leads to deliver commissioned activities, manage waiting times, plan the workforce, and conduct benchmarking and business planning. The post-holder also liaises with surrounding hospitals to ensure patient needs are met, promotes the Trust's core values of compassion, excellence, and collaboration, and provides leadership and line management within the Division. Additionally, they contribute to Trust-wide projects and investigate incidents and complaints to ensure continuous learning and improvement.
Main duties of the job
This is an exciting, responsible and demanding role to support the Cardiology division until the end of the year. You will be supported a Service Manager and working in conjunction with the Operations Manager. The Deputy Operations Manager will be responsible for the day-to-day operational management of the Cardiology Division and will be a key player in supporting the delivery of high quality care for our patients and overseeing all regulatory standards and operational performance targets.
If you are passionate about the value that good leadership can add to an organisation, then this is the role for you. You will be confident and creative in your approach to problem solving and will have the ability to see the bigger picture. It is essential that you are a team player, have excellent people and leadership skills and can work with and influence at every level.
The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach. You will have experience in management/leadership with an eye for detail and excellent interpersonal skills with proven experience of working operationally in an NHS environment.
You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return you will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person Specification
Qualifications
Essential
- Management or professional qualification at post-graduate level or equivalent experience
- Evidence of continuing education and development
- Management or professional qualification at post-graduate level or equivalent experience
- Evidence of continuing education and development
Experience
Essential
- Be proficient in the use of Microsoft products word, excel and PowerPoint
- Proven track record in the line management of staff -- proven management and leadership skills
- Demonstrates a high level of numerical and data analytical skills, including spreadsheets and databases
- Experience in service development
- Experience in budget management
- Experience in RTT and PTL management
- NHS experience
- Excellent communication skills, both written and verbal
- Ability to problem solve
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- Ability and willingness to support equality and value diversity in the workplace
- Effectively prioritise own work and those of others
- Operates as a team leader and role model
- Ability to treat all employee and other hospital information confidentially
- Recognition of factors in maintaining own and others health, safety and security
- Supportive of equality and values diversity
- To be able to sit for long periods of time in a Call Centre setting with VDU + headphones
- Flexible approach to working hours (including the ability to work out of hours/ at weekends if required)
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
Person Specification
Qualifications
Essential
- Management or professional qualification at post-graduate level or equivalent experience
- Evidence of continuing education and development
- Management or professional qualification at post-graduate level or equivalent experience
- Evidence of continuing education and development
Experience
Essential
- Be proficient in the use of Microsoft products word, excel and PowerPoint
- Proven track record in the line management of staff -- proven management and leadership skills
- Demonstrates a high level of numerical and data analytical skills, including spreadsheets and databases
- Experience in service development
- Experience in budget management
- Experience in RTT and PTL management
- NHS experience
- Excellent communication skills, both written and verbal
- Ability to problem solve
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- Ability and willingness to support equality and value diversity in the workplace
- Effectively prioritise own work and those of others
- Operates as a team leader and role model
- Ability to treat all employee and other hospital information confidentially
- Recognition of factors in maintaining own and others health, safety and security
- Supportive of equality and values diversity
- To be able to sit for long periods of time in a Call Centre setting with VDU + headphones
- Flexible approach to working hours (including the ability to work out of hours/ at weekends if required)
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
