Royal Papworth Hospital NHS Foundation Trust

Social Care Coordinator

The closing date is 16 June 2025

Job summary

Internal Only

This exciting post provides an opportunity to work within a multidisciplinary team of qualified and unqualified staff. You will assist the Safeguarding and Social Work team in collating and compiling safeguarding information and facilitate safe and timely discharge of patients from the hospital. You will have excellent proficiency in Microsoft programmes such as Word, excel, and PowerPoint to support the Safeguarding and Social Work team when preparing reports and documentation.

It is a also a patient facing role which involves gathering and collating information from medical notes, patients and multidisciplinary team colleagues, to enable a clear, safe and timely plan for discharge to be followed and establish any additional support needed on discharge.

This role is part-time (30hours per week);

Main duties of the job

The role of the social care coordinator involves providing a high quality, efficient and complete administrative support service including diary management to the Safeguarding and Social Work Team working within a multidisciplinary team of qualified and unqualified staff.

The post holder will work to improve the discharge experience for patients and their families, by facilitating a safe, timely transition to the patient's home or ongoing care facility including managing information and referrals both internally and with external stakeholders.

The post holder will attend morning board rounds and will interact with colleagues such as occupational therapists and physiotherapists, patients and their relatives in a professional manner.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

06 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Part-time

Reference number

175-2526-2-PS1263

Job locations

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Education to diploma level or equivalent or relevant experience

Experience

Essential

Previous experience of working in a patient / customer facing role
Experience of inputting accurate and timely data onto electronic systems
Previous experience of carrying out general admin procedures in administration environment
Knowledge of administrative procedures, including specialised IT systems and project management, training knowledge
The ability to communicate routine information to colleagues, patients and relatives in a range of formats including written, verbal and electronic.
The ability to pay close attention to detail in written and electronic communication and information storage
Able to organise, prioritise and adjust own workload in relation to the priorities of a busy department on a daily basis
The ability to suggest & demonstrate changes to own practice
Deal with situations in a sensitive manner
Keyboard skills including producing spreadsheets, presentations, as required and using Microsoft applications (Word, Excel, Outlook).
Other

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Person Specification

Qualifications

Essential

Education to diploma level or equivalent or relevant experience

Experience

Essential

Previous experience of working in a patient / customer facing role
Experience of inputting accurate and timely data onto electronic systems
Previous experience of carrying out general admin procedures in administration environment
Knowledge of administrative procedures, including specialised IT systems and project management, training knowledge
The ability to communicate routine information to colleagues, patients and relatives in a range of formats including written, verbal and electronic.
The ability to pay close attention to detail in written and electronic communication and information storage
Able to organise, prioritise and adjust own workload in relation to the priorities of a busy department on a daily basis
The ability to suggest & demonstrate changes to own practice
Deal with situations in a sensitive manner
Keyboard skills including producing spreadsheets, presentations, as required and using Microsoft applications (Word, Excel, Outlook).
Other

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)