Oncology Administrator

Royal Papworth Hospital NHS Foundation Trust

The closing date is 02 May 2025

Job summary

The Oncology MDT team is the backbone of Papworth's Oncology Service. Responsible for the tracking of Oncology patients' pathways, the team is fundamental to the coordination of the care our patients receive. The Oncology MDT & Planning Coordinator plays a fundamental role in this with the administrative oversight of the Planning and MDT meetings, processing referrals and inputting patient data on our Cancer Register.

The Oncology MDT team is well thought of within Thoracic Oncology and, in December 2024, it was shortlisted and won the Trust's Team of the Year (non-clinical).

If you are successful, we can guarantee this will be a rewarding role with direct impact on patient care from behind the scenes. Patients are discussed within MDT/Planning meetings to determine their care pathway; the Oncology MDT & Planning Coordinator plays a pivotal role in arranging the administration of the list, minutes, and coordinating the agreed actions.

This role involves relationship building with regional hospitals because, as a Tertiary hospital, Papworth receives its referrals from many different hospitals and the Oncology MDT & Planning Coordinator works to ensure the smooth transfer of information.

If you are someone who wants to make a difference in a world-leading organisation at the forefront of new medical developments, we encourage you to apply.

Main duties of the job

The post holder will be expected to support the B4s to manage the administrative processes of patient pathways within the Thoracic Oncology service. This includes managing the shared inbox, following up on actions, responding to queries, and escalating blockages where required.

Given the sensitive patient data and quick turnaround times involved in managing these cancer pathways, the ideal candidate will be one who is conscientious, has an eye for detail, and is able to communicate to those within and outside the team to progress pathways.

For more information on the specific duties and skills expected and required within the post, please read through the job description.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

10 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

175-2526-2-TH1210

Job locations

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

ECDL or equivalent IT experience
English & Maths GCSE or equivalent

Desirable

NVQ Level 3 in Administration or Customer Care or equivalent experience

Experience

Essential

Previous experience of working in a customer facing role, including the ability to communicate basic or sensitive information to colleagues, patients and relatives
Experience of inputting accurate and timely data onto electronic systems
Ability to learn, understand and utilise appropriate software packages within the organisation
Previous experience of carrying out general admin procedures in an office environment
Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work & provide supervision as part of a multi-disciplinary team to ensure high quality administrative support
The ability to work as part of a wider multi-disciplinary team to ensure high quality administration support
Responsible for the safe use of equipment and other resources
Maintains quality in own work

Desirable

Previous experience of working in the NHS
Minute taking and typing
Knowledge of cancer terminology and cancer wait times standards

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Person Specification

Qualifications

Essential

ECDL or equivalent IT experience
English & Maths GCSE or equivalent

Desirable

NVQ Level 3 in Administration or Customer Care or equivalent experience

Experience

Essential

Previous experience of working in a customer facing role, including the ability to communicate basic or sensitive information to colleagues, patients and relatives
Experience of inputting accurate and timely data onto electronic systems
Ability to learn, understand and utilise appropriate software packages within the organisation
Previous experience of carrying out general admin procedures in an office environment
Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work & provide supervision as part of a multi-disciplinary team to ensure high quality administrative support
The ability to work as part of a wider multi-disciplinary team to ensure high quality administration support
Responsible for the safe use of equipment and other resources
Maintains quality in own work

Desirable

Previous experience of working in the NHS
Minute taking and typing
Knowledge of cancer terminology and cancer wait times standards

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.