Ward Sister/Charge Nurse Administrator

Royal Papworth Hospital NHS Foundation Trust

The closing date is 21 January 2025

Job summary

A vacancy has arisen for a new Ward Administrator on Dayward, located on the ground floor of the hospital.

We are a friendly team who specialising in providing care to elective daycase patients across the Trust, and we have a strong interest in the wellbeing of staff.

This is a varied and challenging role as there are many duties key to supporting the clinical team.

You will work closely with the clinical team and ward manager to maintain team functionality.

The job role will consist of carrying out standard administrator responsibilities, supporting the team and manager to maintain and develop the clinical and operational performance of the ward.

Though you will not be providing hands on patient care, patients may look to you for support and advice which can be a rewarding experience.

You will play a part in managing phone activity within the staff office and displaying the Trust and team values to patient, carers and colleagues.

You will respond to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups.

You will ensure that services are provided in a safe and supportive environment and always adopt a professional approach to your work promoting a positive image to services users/carers the general public and staff.

Main duties of the job

Job Responsibilities:

*Ordering and monitoring ward stock and necessary items through finance and procurement system.

*Scanning documents to the Electronic Patient Record to ensure clinical objectives are met.

*Gathering ward data to handover in operational and clinical meetings and to support report writing.

*Managing phone activity in staff office and communicating messages to the appropriate staff member.

*Assisting management team in the collation of information to meet clinical and operational objectives such as audit and ward improvement.

*Creating and completing the electronic staff roster.

*Supporting allocation of annual leave.

*Promote confidentiality requirements for both patients and staff.

*Monitor ward post and ensure this reaches the appropriate staff member.

*Promote Trust values.

Previous experience in this role is desirable but not essential as full training and a structured development plan will be provided.

For further information and for informal visits please contact Tilly Martindale, Ward Sister Day Ward

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

15 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

175-2425-2-AM1039

Job locations

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

NVQ III in Administration or Customer Service or equivalent qualification or experience
or
Educated to GCSE Level 4, or equivalent in English and Maths or equivalent qualification or experience

Desirable

European Computer Driving License (ECDL) or equivalent qualification or experience

Experience

Essential

The ability to communicate basic or sensitive information to colleagues, patients and relatives.
The ability to pay close attention to detail in written and electronic communication and information storage.
The ability to work as part of a multi-disciplinary team to ensure high quality administrative support.
Able to organise, prioritise and adjust own and others workload in relation to the priorities of the department over timescales.
The ability to suggest & demonstrate changes to own practice .
Demonstrates personal duty of care in relation to the safe use of equipment and other resources.
Maintains the quality in own work with the ability to suggest changes to own practice.

Desirable

Previous experience of using Microsoft Office Applications.
Previous experience of working in an office environment.
Previous experience of working in the NHS.
Previous experience of working in a customer facing role.
Experience in minute taking and organising meetings.

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Person Specification

Qualifications

Essential

NVQ III in Administration or Customer Service or equivalent qualification or experience
or
Educated to GCSE Level 4, or equivalent in English and Maths or equivalent qualification or experience

Desirable

European Computer Driving License (ECDL) or equivalent qualification or experience

Experience

Essential

The ability to communicate basic or sensitive information to colleagues, patients and relatives.
The ability to pay close attention to detail in written and electronic communication and information storage.
The ability to work as part of a multi-disciplinary team to ensure high quality administrative support.
Able to organise, prioritise and adjust own and others workload in relation to the priorities of the department over timescales.
The ability to suggest & demonstrate changes to own practice .
Demonstrates personal duty of care in relation to the safe use of equipment and other resources.
Maintains the quality in own work with the ability to suggest changes to own practice.

Desirable

Previous experience of using Microsoft Office Applications.
Previous experience of working in an office environment.
Previous experience of working in the NHS.
Previous experience of working in a customer facing role.
Experience in minute taking and organising meetings.

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.