Job summary
We are pleased to be able to offer a full-time opportunity for an enthusiastic and dedicated individual to join our friendly, dynamic Clinical Governance and Risk team. The administrator role is an integral part of the clinical governance team who assists the team with a wide range of administrative duties and computer tasks. The ideal candidate will have excellent organisation and administrative skills, previous NHS experience or prior knowledge of clinical governance and quality in relation to a healthcare environment is preferable.
The successful candidate will have the chance to make a real difference to Royal Papworth patients, our services users and staff by providing a high quality, efficient, support for the incident and risk team with the day to day co-ordination of safety events. Keeping high quality patient care in the heart of what we do.
Main duties of the job
The post holder will be responsible for accurate data input, performing basic data analysis and reporting for internal service users and organisations outside of Royal Papworth Hospital Trust, working to deadlines, organising training sessions and meetings with minute taking.
We welcome applications from candidates who enjoy being part of a team, is able to work using their own initiative and has a flexible and adaptable attitude to tackling priorities. The ideal candidate will have had some exposure and knowledge of business administration and has excellent attention to detail with strong IT skills, especially proficient in the use of Microsoft Office (Excel, Word, PowerPoint, Teams). Prior knowledge of the Datix incident and risk management software would also be an advantage.
This post will be based at Royal Papworth Hospital on the Cambridge Biomedical Campus. The position provides an opportunity for career growth and development and consideration will be given to support access to level 3 Business and Administration Apprenticeship Diploma (subject to course and service requirements).
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person Specification
Qualifications
Essential
- NVQ II in Business Administration or Customer Care, BTEC, or equivalent qualification, level of knowledge or experience.
- Good standard of general education, including GCSE English language at L4/grade C or above.
Desirable
- European Computer Driving License (ECDL) or equivalent qualification or experience.
Experience
Essential
- Proficient in using Microsoft Office Applications.
- Previous experience of working in an office environment.
- Previous experience of working in a customer/patient facing role.
- The ability to communicate basic or sensitive information to colleagues, patients and relatives.
- The ability to pay close attention to detail in written and electronic communication and information storage.
- Experience of working on multiple parallel tasks to strict and often tight deadlines.
- Experience of maintaining team diary management.
- Able to organise, prioritise and adjust own and others workload in relation to the priorities of the department on a day-to-day basis.
- Able to work as part of a multi-disciplinary team to ensure high quality administrative support.
- Able to make changes to own practice and offer suggestions for improving services.
- Maintain the quality in own work and encourage others to do the same.
- Ability to treat all employee and other hospital information confidentially.
- Use software packages for a substantial part of the day and the ability to concentrate for long periods.
- Demonstrates personal duty of care in relation to the safe use of equipment and other resources.
- Recognition of factors in maintaining own and others health, safety and security.
- Supportive of equality and values diversity.
Desirable
- Previous experience of administration and use of software systems e.g. Datix or equivalent.
- Previous experience of working in the NHS.
- Minute taking experience or equivalent.
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
Person Specification
Qualifications
Essential
- NVQ II in Business Administration or Customer Care, BTEC, or equivalent qualification, level of knowledge or experience.
- Good standard of general education, including GCSE English language at L4/grade C or above.
Desirable
- European Computer Driving License (ECDL) or equivalent qualification or experience.
Experience
Essential
- Proficient in using Microsoft Office Applications.
- Previous experience of working in an office environment.
- Previous experience of working in a customer/patient facing role.
- The ability to communicate basic or sensitive information to colleagues, patients and relatives.
- The ability to pay close attention to detail in written and electronic communication and information storage.
- Experience of working on multiple parallel tasks to strict and often tight deadlines.
- Experience of maintaining team diary management.
- Able to organise, prioritise and adjust own and others workload in relation to the priorities of the department on a day-to-day basis.
- Able to work as part of a multi-disciplinary team to ensure high quality administrative support.
- Able to make changes to own practice and offer suggestions for improving services.
- Maintain the quality in own work and encourage others to do the same.
- Ability to treat all employee and other hospital information confidentially.
- Use software packages for a substantial part of the day and the ability to concentrate for long periods.
- Demonstrates personal duty of care in relation to the safe use of equipment and other resources.
- Recognition of factors in maintaining own and others health, safety and security.
- Supportive of equality and values diversity.
Desirable
- Previous experience of administration and use of software systems e.g. Datix or equivalent.
- Previous experience of working in the NHS.
- Minute taking experience or equivalent.
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
