Royal Papworth Hospital NHS Foundation Trust

Workforce Systems Officer (eRostering)

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Job summary

INTERNAL ONLY

An exciting opportunity has arisen for a new team member in our eRostering team. Our primary workforce rostering system is Allocate Optima (formerly HealthRoster) in addition to SafeCare Live and Employee on Line. If you are motivated by problem solving and finding solutions and you enjoy a challenge in a busy environment, then this is your time to shine.

The team are responsible for inputting and managing the integrity of data in our workforce systems, and ensuring they are utilised effectively. We provide a high quality customer service for staff across the Trust, and deliver routine workforce reports for managers. The development of these systems will continue as we move towards a more paper-lite environment.

Applicants will have some experience of either Allocate Optima (Healthroster) or other electronic rostering systems. In addition you will need to have experience in using Microsoft office suite, in particular Excel.

Together with our other team members this role will continue to grow and embed the eRostering functions -- Allocate Optima (formerly HealthRoster), SafeCare Live and Employee on Line, across the Trust.

Main duties of the job

The post holder will provide an efficient and high quality rostering administration service supporting the maintenance and development of eRostering systems and functionality throughout the Trust.

The post holder will support users to optimise the benefits of safe, flexible, equitable and effective rostering, ensuring we have the right staff, with the right skills in the right place at the right time. This is a key functions to support our staff and enable them to deliver the outstanding level of care our patients expect.

In return, Royal Papworth Hospital NHSFT can offer you excellent benefits in an enriching environment, including the opportunity to attend nationally recognised and certified e-Rostering training supplied by our software provider -- Allocate.

The role will be based primarily at our location in Huntingdon (Kingfisher House), with occasional travel to our new state of the art Hospital on the Cambridge Biomedical Campus and some home working.

If you have a passion to learn and develop new skills and want to work with a team who strive for excellence and innovation, please refer to the Role Profile and Personal Specification for further information.

Our service hours cover 8am-5pm Monday-Friday however this may be subject to change to meet service needs.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

175-2425-2-WF741

Job locations

Kingfisher House

Kingfisher Way, Hinchingbrooke Business Park

Huntingdon

Cambridge

PE29 6FH

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

NVQ Il in Administration or Customer Service or equivalent qualification or experience
GCSE in Maths or English, or equivalent

Experience

Essential

Experience of electronic rostering (HealthRoster)
Previous experience of working in a busy office environment.
Relevant work experience in a customer facing role.
Previous experience of using other IT systems.
Experience of using electronic systems to create reports.
Experience of team working.
Experience of data entry, cleansing and validation.
Knowledge or staff rostering and workforce planning.
Knowledge of using HealthRoster, SafeCare Live or Employee on Line.
Established user if software packages in particular Microsoft Excel and Word.
Excellent analysis and problem solving.
Willingness to undertake supplier software accreditation.
Excellent communication and interpersonal skills.
High degree of accuracy and attention to detail.
Enthusiasm for IT and an interest in its role within Health Care.
Ability to work independently and effectively within a team.
Ability to remain calm under pressure and to give clear, accurate advise.
Ability to plan, prioritise and deliver work to a high quality, deadlines and manage conflicting priorities.
Ability to be patient, tolerant and use discretion at all times.
Possess a willingness to learn and develop.

Desirable

Experience of working within the NHS.
Systems administration experience.
Experience of ESR (Electronic Staff Record)
Knowledge of Agenda for Change terms and conditions.
Knowledge of ESR.

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Person Specification

Qualifications

Essential

NVQ Il in Administration or Customer Service or equivalent qualification or experience
GCSE in Maths or English, or equivalent

Experience

Essential

Experience of electronic rostering (HealthRoster)
Previous experience of working in a busy office environment.
Relevant work experience in a customer facing role.
Previous experience of using other IT systems.
Experience of using electronic systems to create reports.
Experience of team working.
Experience of data entry, cleansing and validation.
Knowledge or staff rostering and workforce planning.
Knowledge of using HealthRoster, SafeCare Live or Employee on Line.
Established user if software packages in particular Microsoft Excel and Word.
Excellent analysis and problem solving.
Willingness to undertake supplier software accreditation.
Excellent communication and interpersonal skills.
High degree of accuracy and attention to detail.
Enthusiasm for IT and an interest in its role within Health Care.
Ability to work independently and effectively within a team.
Ability to remain calm under pressure and to give clear, accurate advise.
Ability to plan, prioritise and deliver work to a high quality, deadlines and manage conflicting priorities.
Ability to be patient, tolerant and use discretion at all times.
Possess a willingness to learn and develop.

Desirable

Experience of working within the NHS.
Systems administration experience.
Experience of ESR (Electronic Staff Record)
Knowledge of Agenda for Change terms and conditions.
Knowledge of ESR.

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Kingfisher House

Kingfisher Way, Hinchingbrooke Business Park

Huntingdon

Cambridge

PE29 6FH

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Kingfisher House

Kingfisher Way, Hinchingbrooke Business Park

Huntingdon

Cambridge

PE29 6FH

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)