ILD MDT Patient Pathway Coordinator

Royal Papworth Hospital NHS Foundation Trust

This job is now closed

Job summary

This is an exciting opportunity for an independent, organised and motivated administrator to come and work as part of our busy Interstitial Lung Disease Unit!

About the team/department

Our specialist clinicians support and treat patients with Interstitial Lung Disease (ILD). There is a positive and supportive culture within the department and the whole team works hard to ensure new members receive a warm welcome.

Main duties of the job

This role involves providing a high quality, patient focused, efficient and complete administrative to the Multidisciplinary team within the Thoracic and Ambulatory Directorate. There will be particular responsibility to proactively monitor and track patient pathways in order to ensure that patient journeys are processed in a timely and efficient manner in line with nationally and locally defined targets. The post holder will coordinate the weekly MDT which involves liaising with senior clinical and non-clinical staff both internally and externally as well as minute taking. The post holder will also have line management responsibility.

Key Skills Include:

The ability to communicate basic or sensitive information to colleagues, patients and relatives.

The ability to pay close attention to detail in written and electronic communication and information storage.

The ability to work as part of a multi-disciplinary team to ensure high quality administrative support.

Ability to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis.

Please note that you will not have face to face patient contact as part of this role.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.

We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future.

Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today.

The Trust holds its values of compassion, excellence and collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles and interactions.

Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

11 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9175-2324-2-TH3844

Job locations

Royal Papworth Hospital

Papworth Road

Cambridge Biomedical Campus

Cambridge

Cambridgeshire

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Values and Behaviours

Essential

Evidence ability to uphold the Trusts values Compassion Excellence Collaboration.

Qualifications

Essential

L3 qualification or equivalent

Desirable

European Computer Driving License (ECDL) or equivalent qualification or experience

Experience

Essential

Knowledge and experience of relevant administrative procedures including experience of non-routine activities including problem solving or work allocation.
To be proficient in Microsoft Office programmes including Word, Excel and Outlook
Experience of producing reports from databases
Experience of setting up spreadsheets to record data for reports
Experience of working with multiple teams

Desirable

Evidence of continued learning and development
Understanding of medical terminology
Experience of undertaking project work

Other (eg ability to participate in an on-call rota)

Desirable

Flexible approach to working hours (including the ability to work out of hours/ at weekends if required)

Person Specification

Values and Behaviours

Essential

Evidence ability to uphold the Trusts values Compassion Excellence Collaboration.

Qualifications

Essential

L3 qualification or equivalent

Desirable

European Computer Driving License (ECDL) or equivalent qualification or experience

Experience

Essential

Knowledge and experience of relevant administrative procedures including experience of non-routine activities including problem solving or work allocation.
To be proficient in Microsoft Office programmes including Word, Excel and Outlook
Experience of producing reports from databases
Experience of setting up spreadsheets to record data for reports
Experience of working with multiple teams

Desirable

Evidence of continued learning and development
Understanding of medical terminology
Experience of undertaking project work

Other (eg ability to participate in an on-call rota)

Desirable

Flexible approach to working hours (including the ability to work out of hours/ at weekends if required)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.