Charity Communications Officer

Royal Papworth Hospital NHS Foundation Trust

This job is now closed

Job summary

Are you ready for your next role? Are you passionate about people? Do you have the skills and experience or training to provide communications support in a range of areas to the Charity Team.

This role will deliver the communications strategy, further the Charity brand, and engage with our supporters and patients at the hospital, online and in the community. The role will support a range of communications activities, including digital marketing, campaigns creation, website management, production of assets and promotion of key events.

This is an extremely varied role and presents a fantastic opportunity for someone looking for a step up in their communications career. You will have the opportunity to support the wider Business Services Department with the promotion of educational courses and international partnerships. It would suit a flexible, diligent and self-starting all-rounder with an interest in the third sector and the NHS and who is looking for the opportunity to upskill in a broad range of communications areas.

To be successful, youll be excited to hit the ground running, to work in a fast-paced environment and be open to learning.

Main duties of the job

The Charity Communications Officer is responsible for raising awareness of our charity's activities through dynamic and purposeful internal and external communications. You will take a proactive and innovative approach to generating engaging content for a range of channels, including social media, press releases, and print materials. Your role will involve copywriting, content creation, stakeholder briefings, brand marketing, and digital content management.

The ideal candidate should have a strong passion for making a difference in the community and experience in communications or marketing, preferably in the non-profit sector. You should have excellent writing and editing skills, a strong knowledge of digital communication channels and social media platforms, and experience in media relations and securing media coverage. You should be able to work independently and as part of a team, and have strong project management and organisational skills.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.

We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future.

Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today.

The Trust holds its values of compassion, excellence and collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles and interactions.

Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

24 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9175-2324-1-BU3784A

Job locations

Royal Papworth Hospital

Papworth Road

Cambridge Biomedical Campus

Cambridge

Cambridgeshire

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Relevant experience

Desirable

Degree Level or Vocational Qualification at Level 3 or equivalent

Experience

Essential

Previous experience of working in the charity sector, media department or relevant customer facing/relationship building role.
Previous experience of drafting press releases, delivering social media strategies and delivering media presentations.
Previous experience of developing relationships with internal and external stakeholders.
Previous experience of using Microsoft Office Applications
Previous experience of Adobe Applications including InDesign and Photoshop.
Previous experience of using CRM systems and online content management.

Desirable

Proof reading experience
Experience of inputting accurate and timely data onto electronic systems
Previous experience of carrying out general admin procedures in reception/administration environment

Skills

Essential

The ability to communicate with a variety of audiences, including basic or sensitive information to staff, supporters, patients and relatives
Able to build relationships with supporters, patients, families, and staff.
The ability to work as part of a multi-disciplinary team to ensure high quality stewardship for supporters.
Able to organise, prioritise and adjust own workload in relation to the priorities of the department daily
The ability to follow process and deliver projects from conception to distribution
The ability to suggest & demonstrate changes to own and departmental practice
Understanding of GDPR compliance and Charity Commission regulation personal data.
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
Maintains the quality in own work

Values and Behaviours

Essential

Evidence ability to uphold the Trusts values Compassion Excellence Collaboration.

Person Specification

Qualifications

Essential

Relevant experience

Desirable

Degree Level or Vocational Qualification at Level 3 or equivalent

Experience

Essential

Previous experience of working in the charity sector, media department or relevant customer facing/relationship building role.
Previous experience of drafting press releases, delivering social media strategies and delivering media presentations.
Previous experience of developing relationships with internal and external stakeholders.
Previous experience of using Microsoft Office Applications
Previous experience of Adobe Applications including InDesign and Photoshop.
Previous experience of using CRM systems and online content management.

Desirable

Proof reading experience
Experience of inputting accurate and timely data onto electronic systems
Previous experience of carrying out general admin procedures in reception/administration environment

Skills

Essential

The ability to communicate with a variety of audiences, including basic or sensitive information to staff, supporters, patients and relatives
Able to build relationships with supporters, patients, families, and staff.
The ability to work as part of a multi-disciplinary team to ensure high quality stewardship for supporters.
Able to organise, prioritise and adjust own workload in relation to the priorities of the department daily
The ability to follow process and deliver projects from conception to distribution
The ability to suggest & demonstrate changes to own and departmental practice
Understanding of GDPR compliance and Charity Commission regulation personal data.
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
Maintains the quality in own work

Values and Behaviours

Essential

Evidence ability to uphold the Trusts values Compassion Excellence Collaboration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.