Informatics Administrator
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Job summary
The Health Records Department at Royal Papworth Hospital provides high quality and efficient administrative services:
An accurate and timely medical records service by sourcing, preparing and dispatching paper records, in time for patient appointments and admission.
*Scanning documentation into the EMR system to maintain a complete patient record, as well as quality control of the EMR system to ensure the patients' record maintains its integrity.
*Registration and Referral services and the post holder will be required to maintain this service within the service level agreements.
*Provide resilience to the wider Digital Dept. by providing assistance to the IT Helpdesk team in times of emergency
We are looking for an organised flexible person that must be able to work within a team but equal ability to work on your own initiative, who enjoys meeting demands in a busy challenging environment. You will have excellent customer service and keyboard skills, with a polite telephone manner and previous office/administrative experience would be desirable.
The department operates on a shift rota system covering the following patterns which will be at Royal Papworth Hospital, Biomedical Campus, Cambridge.
Main duties of the job
The HRD team is a key for smooth running patient journey in Royal Papworth Hospital.
To work as an effective team member in providing a high-quality health records service in accordance with the hospital's needs.
*To respond effectively and professionally to all telephone and in-person enquiries using tact, discretion, and sensitivity as appropriate to the situation
*Accurately and efficiently record patient's referrals for the trust using EMR workflow and Lorenzo systems, in accordance with guidelines and service level agreements
*To ensure case notes/CAFs entering the department are administered on Lorenzo correctly and dealt with appropriately
*To record a patient death correctly accurately and efficiently on Lorenzo
*Responsible for ensuring patients CAFs are sourced and prepared for each patient attendance, on time and in accordance with guidelines.
*Responsible for ensuring the daily Admission book is administered correctly and on time.
*To be responsible for ensuring all requests and returns for Offsite Storage are administered efficiently, cost-effectively and to deadlines, in accordance with guidelines
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Details
Date posted
14 September 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year
Contract
Permanent
Working pattern
Full-time
Reference number
175-2324-2-IT135
Job locations
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Employer details
Employer name
Royal Papworth Hospital NHS Foundation Trust
Address
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Employer's website
https://royalpapworth.nhs.uk/working-here (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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