Job summary
We are looking for a Charity Communications Officer
to provide communications support in a range of areas to the Charity Team. The
role will deliver the communications strategy, further the Charity brand, and
ensure the team has the communications support they need. The role will support
a range of communications activities, including digital marketing, campaigns
creation, website management, production of assets and promotion of key events.
This is an extremely varied role and presents a
fantastic opportunity for someone looking for a step up in their communications
career. You will have the opportunity to support the wider Business Services
Department with the promotion of educational courses and international
partnerships. It would suit a flexible, diligent and self-starting all-rounder
with an interest in the third sector and the NHS and who is looking for the
opportunity to upskill in a broad range of communications areas.
The ideal candidate will have a good grounding in a
range of communications skills, youll be a keen collaborator, adept at
building credibility with a range of stakeholders - from clinicians to
supporters translating their content for their targeted audience. To be successful,
youll be excited to hit the ground running, to work in a fast-paced
environment and be open to learning.
Main duties of the job
The Charity Communications Officer is responsible
for raising awareness of our charity's activities through dynamic and purposeful
internal and external communications. You will take a proactive and innovative
approach to generating engaging content for a range of channels, including
social media, press releases, and print materials. Your role will involve
copywriting, content creation, stakeholder briefings, brand marketing, and
digital content management.
The ideal candidate should have a strong passion
for making a difference in the community and experience in communications or
marketing, preferably in the non-profit sector. You should have excellent
writing and editing skills, a strong knowledge of digital communication
channels and social media platforms, and experience in media relations and
securing media coverage. You should be able to work independently and as part of
a team, and have strong project management and organisational skills.
About us
Royal Papworth Hospital NHS
Foundation Trust is the UK's leading heart and lung hospital, delivering care
to more than 50,000 patients a year in its new state-of-the-art hospital in
Cambridge.
We perform the most heart
and/or lung transplants in the UK and carried out the UK's first successful
heart transplant in 1979. It also offers emergency heart attack treatment,
sleep centre care and is one of just five centres nationally for those in
severe respiratory failure. Based on the Cambridge Biomedical Campus the
largest centre of medical research and health science in Europe the Trust is
at the heart of treatments of the future.
Royal Papworth became the first
hospital trust in the country to be rated outstanding in all five areas
assessed by the Care Quality Commission - a rating it still holds today.
The Trust holds its values
of compassion, excellence and collaboration at
its core, and all colleagues joining the team are expected to uphold these in
their day-to-day roles and interactions.
Royal Papworth is proud of its
diverse workforce and encourages people to embrace their individuality. The
Trust values difference and welcomes all
applications irrespective of age, disability, gender reassignment, marriage and
civil partnership, pregnancy and maternity, race, religion and belief, sex and
sexual orientation. Providing they meet the minimum post criteria, applicants
with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Job description
Job responsibilities
On this page you
will find a Role Profile which provides information about the hospital and full
details about the role. We recommend
that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential
Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more
information about the role or working at Royal Papworth Hospital, please get in
touch with the contact for this role.
Job description
Job responsibilities
On this page you
will find a Role Profile which provides information about the hospital and full
details about the role. We recommend
that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential
Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more
information about the role or working at Royal Papworth Hospital, please get in
touch with the contact for this role.
Person Specification
Qualifications
Essential
- Degree Level or Vocational Qualification at Level 3 or equivalent
Skills
Essential
- The ability to communicate with a variety of audiences, including basic or sensitive information to staff, supporters, patients and relatives
- Able to build relationships with supporters, patients, families, and staff.
- The ability to work as part of a multi-disciplinary team to ensure high quality stewardship for supporters.
- Able to organise, prioritise and adjust own workload in relation to the priorities of the department daily
- The ability to follow process and deliver projects from conception to distribution
- The ability to suggest & demonstrate changes to own and departmental practice
- Understanding of GDPR compliance and Charity Commission regulation personal data.
- Demonstrates personal duty of care in relation to the safe use of equipment and other resources
- Maintains the quality in own work
Attitudes and Behaviours
Essential
- Ability to treat all staff, supporter and other hospital information confidentially
- Recognition of factors in maintaining own and others health, safety, and security
- Supportive of equality and values diversity
Experience
Essential
- Previous experience of working in the charity sector, media department or relevant customer facing/relationship building role.
- Previous experience of drafting press releases, delivering social media strategies and delivering media presentations.
- Previous experience of developing relationships with internal and external stakeholders.
- Previous experience of using Microsoft Office Applications
- Previous experience of Adobe Applications including InDesign and Photoshop.
- Previous experience of using CRM systems and online content management.
Desirable
- Proof reading experience
- Experience of inputting accurate and timely data onto electronic systems
- Previous experience of carrying out general admin procedures in reception/administration environment
Values and Behaviours
Essential
- Evidence ability to uphold the Trusts values Compassion Excellence Collaboration and associated behaviour standard at all times
Person Specification
Qualifications
Essential
- Degree Level or Vocational Qualification at Level 3 or equivalent
Skills
Essential
- The ability to communicate with a variety of audiences, including basic or sensitive information to staff, supporters, patients and relatives
- Able to build relationships with supporters, patients, families, and staff.
- The ability to work as part of a multi-disciplinary team to ensure high quality stewardship for supporters.
- Able to organise, prioritise and adjust own workload in relation to the priorities of the department daily
- The ability to follow process and deliver projects from conception to distribution
- The ability to suggest & demonstrate changes to own and departmental practice
- Understanding of GDPR compliance and Charity Commission regulation personal data.
- Demonstrates personal duty of care in relation to the safe use of equipment and other resources
- Maintains the quality in own work
Attitudes and Behaviours
Essential
- Ability to treat all staff, supporter and other hospital information confidentially
- Recognition of factors in maintaining own and others health, safety, and security
- Supportive of equality and values diversity
Experience
Essential
- Previous experience of working in the charity sector, media department or relevant customer facing/relationship building role.
- Previous experience of drafting press releases, delivering social media strategies and delivering media presentations.
- Previous experience of developing relationships with internal and external stakeholders.
- Previous experience of using Microsoft Office Applications
- Previous experience of Adobe Applications including InDesign and Photoshop.
- Previous experience of using CRM systems and online content management.
Desirable
- Proof reading experience
- Experience of inputting accurate and timely data onto electronic systems
- Previous experience of carrying out general admin procedures in reception/administration environment
Values and Behaviours
Essential
- Evidence ability to uphold the Trusts values Compassion Excellence Collaboration and associated behaviour standard at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
