Yorkshire Ambulance Service NHS Trust

EPRR and Special Operations Administrator

The closing date is 30 July 2025

Job summary

An exciting opportunity has arisen within theEmergency Preparedness, Resilience and Response (EPRR) and Special Operationsdepartment for a proactive and motivatedAdministratorto join our dynamic team.

We are seeking an individual who is enthusiastic, self-motivated, and thrives in a team environment. The successful candidate will play a key role in supporting the department's operations, often working under pressure and managing multiple priorities. You will need to demonstrate excellent organisational skills, the ability to work independently, and a flexible approach to changing demands.

This is a fast-paced and rewarding role where no two days are the same. If you are looking for a challenge and want to contribute to a team that plays a vital role in emergency preparedness and response, we would love to hear from you.

Main duties of the job

The successful candidate will be responsible for deliveringconfidential and comprehensive administrative supportto the EPRR and Special Operations team. Key daily duties include:

  • Providing a welcoming and professional point of contactfor internal and external enquiries, ensuring a helpful and friendly service that reflects the department's corporate image.
  • Managing correspondence, including emails, phone calls, and documentation, with discretion and efficiency.
  • Maintaining accurate records and filing systems, both electronic and paper-based, in line with organisational policies.
  • Supporting meetings and events by preparing agendas, taking minutes, and circulating papers in good time.
  • Handling multiple tasks and priorities, often under pressure, while ensuring deadlines are met and workloads are balanced.
  • Working independently within defined policies and procedures, and responding to tasks assigned by the EPRR and Special Operations Coordinator or Senior Management Team.
  • Contributing to a resilient and robust administrative function, helping the department operate smoothly and effectively.

This role requires someone who is organised, adaptable, and confident in managing competing demands in a busy environment.

About us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes (salary dependent)o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 an hour per annum

Contract

Permanent

Working pattern

Full-time

Reference number

174-EPRR&SOA-080725

Job locations

Operational Support Unit

Leeds

LS11 8LQ


Job description

Job responsibilities

For a detailed overview of the main responsibilities associated with this role, please refer to the attached job description.

Job description

Job responsibilities

For a detailed overview of the main responsibilities associated with this role, please refer to the attached job description.

Person Specification

Essential

Essential

  • Educated to NVQ Level 3 and or able to demonstrate the equivalent level of experience, Regarded as: o Proven experience of administrative work in a large or complex organisation
  • Ability to prioritise tasks and manage conflicting demands on time and resources to deliver objectives
  • Microsoft Office programs including Word, Outlook and Excel
  • Able to organise and maintain effective spreadsheets and records
  • Works effectively as part of a team

Desirable

  • Able to travel independently throughout YAS
Person Specification

Essential

Essential

  • Educated to NVQ Level 3 and or able to demonstrate the equivalent level of experience, Regarded as: o Proven experience of administrative work in a large or complex organisation
  • Ability to prioritise tasks and manage conflicting demands on time and resources to deliver objectives
  • Microsoft Office programs including Word, Outlook and Excel
  • Able to organise and maintain effective spreadsheets and records
  • Works effectively as part of a team

Desirable

  • Able to travel independently throughout YAS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust

Address

Operational Support Unit

Leeds

LS11 8LQ


Employer's website

https://www.yas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust

Address

Operational Support Unit

Leeds

LS11 8LQ


Employer's website

https://www.yas.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant EPRR Manager

Sam Andrews

samantha.andrews12@nhs.net

07484594794

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 an hour per annum

Contract

Permanent

Working pattern

Full-time

Reference number

174-EPRR&SOA-080725

Job locations

Operational Support Unit

Leeds

LS11 8LQ


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