Operational Support Coordinator

Job summary

At Yorkshire Ambulance Service (YAS) we aspire to deliver world class care to the communities we serve. In recent years we have demonstrated a strong track record of improving patient care across all of our services despite facing increasing challenges and demands.

We currently have a permanent opportunity within our A&E Operational Support Coordinator team, based in South Yorkshire. The successful post holder will be expected to cover all locations within South Yorkshire, ensuring that provision is available five days per week to support the leadership team.

This is an exciting opportunity for individuals who can provide administrative support to the management team by contributing to a diverse range of tasks.

Main duties of the job

Act as an effective communication link between the A&E Operational Management team, stakeholders, patients, and the public, dealing appropriately with complex, sensitive, and confidential information.

Establish and develop good working relationships with the wider A&E Operations department and support service departments.

Produce letters, reports and provide analytical support to the A&E Operations Management team as and when required.

Independently reply to/action correspondence where necessary for standard processes such as estates issues, compliments and departmental queries.

Coordinate the collation of information and run analysis reports as required.

Diary management for the A&E Operations Management Team where requested.

About us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes.o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html