Job summary
This is an exciting new role in the Corporate Governance team at Yorkshire Ambulance Service.
We are looking for someone experienced in executive support and team management who demonstrates values-driven, compassionate leadership to ensure a well-led team who are encouraged and supported to achieve the highest standards of service delivery and create an excellent working environment.
You will be able to demonstrate knowledge and experience of corporate governance functions, processes and structures to ensure their smooth running and also identify and implement change and improvement initiatives that develop or strengthen the governance arrangements of the Trust, or which make them more efficient or impactful.
Main duties of the job
The main duties of the role are the leadership and management of the Executive Support Officers and providing a comprehensive, high-level, professional and confidential administration service to nominated directors.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes (salary dependent)o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.
Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html
Job description
Job responsibilities
The main responsibilities of the role are:
Leadership and management of the Executive Support Officers involving:
- Planning and managing capacity of the team
- Personal and professional development of the team
- Identifying new ways of working and encouraging others to do the same, and lead on projects to deliver service improvement.
Provide a high-level, professional administration service to directors, providing a broad range of supporting duties including:
- Organisation of a range of complex activities ensuring directors are fully briefed and prepared on all matters pertaining to their respective responsibilities to deliver their individual objectives as part of the wider corporate agenda.
- Forging strong links with the executive, executive support and corporate governance team members through excellent communication and collaboration and develop effective relationships with senior stakeholders within the organisation and across the wider system.
- Being organised, efficient, business-like and politically astute, and committed to high standards of professional support. Working proactively, taking the initiative and working effectively with minimal direction.
- Exercising sound judgement in a variety of complex situations, possessing strong written and verbal communication abilities, an analytical and problem-solving mindset, and the ability to manage a varied workload of multiple competing priorities.
Job description
Job responsibilities
The main responsibilities of the role are:
Leadership and management of the Executive Support Officers involving:
- Planning and managing capacity of the team
- Personal and professional development of the team
- Identifying new ways of working and encouraging others to do the same, and lead on projects to deliver service improvement.
Provide a high-level, professional administration service to directors, providing a broad range of supporting duties including:
- Organisation of a range of complex activities ensuring directors are fully briefed and prepared on all matters pertaining to their respective responsibilities to deliver their individual objectives as part of the wider corporate agenda.
- Forging strong links with the executive, executive support and corporate governance team members through excellent communication and collaboration and develop effective relationships with senior stakeholders within the organisation and across the wider system.
- Being organised, efficient, business-like and politically astute, and committed to high standards of professional support. Working proactively, taking the initiative and working effectively with minimal direction.
- Exercising sound judgement in a variety of complex situations, possessing strong written and verbal communication abilities, an analytical and problem-solving mindset, and the ability to manage a varied workload of multiple competing priorities.
Person Specification
Qualifications/Knowledge
Essential
- Degree level qualification in business management or other related field or can demonstrate equivalent experience
Desirable
- Knowledge of corporate governance roles and processes, preferably in an NHS or wider public sector context or other large complex organisation
Experience
Essential
- A minimum of two years' experience working at supervisor/manager level within an office/administration environment
- Significant previous experience providing direct support at Director and/or Board level in a large organisation (including diary and inbox management at Executive Director level)
- Can demonstrate achievement of successfully introducing and managing projects/change programmes using a collaborative and inclusive approach
Skills/Competencies
Essential
- Ability to quickly turn round accurate minutes which accurately capture complex and sensitive discussions and are suitable for public/internal audiences as appropriate
- Ability to develop and nurture effective working relationships with colleagues, key stakeholders and partner organisations
Person Specification
Qualifications/Knowledge
Essential
- Degree level qualification in business management or other related field or can demonstrate equivalent experience
Desirable
- Knowledge of corporate governance roles and processes, preferably in an NHS or wider public sector context or other large complex organisation
Experience
Essential
- A minimum of two years' experience working at supervisor/manager level within an office/administration environment
- Significant previous experience providing direct support at Director and/or Board level in a large organisation (including diary and inbox management at Executive Director level)
- Can demonstrate achievement of successfully introducing and managing projects/change programmes using a collaborative and inclusive approach
Skills/Competencies
Essential
- Ability to quickly turn round accurate minutes which accurately capture complex and sensitive discussions and are suitable for public/internal audiences as appropriate
- Ability to develop and nurture effective working relationships with colleagues, key stakeholders and partner organisations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
