Job summary
The Human Resources department, within Yorkshire Ambulance Service NHS Trust, have a number of exciting opportunities to join our HR services team on Fixed Term Contracts:
- 1 x Fixed Term contract until June 2025.
- 1 x Fixed Term contract until January 2025.
Working as part of a team you will play a key role in managing HR administrative processes across all HR Operational elements, working in a timely manner and often to tight deadlines. You will also be required to support other HR areas as well as supporting the HR Services Team Leader and supporting project meetings.
Interested in joining our team? If you feel you meet the above criteria and are passionate about providing good customer service, we would really like to hear from you.
Main duties of the job
If you have previous experience of working in a busy office environment, are a strong team player and are competent in the use of Microsoft Office applications then this could be the role for you. Human resources experience along with experience of using HR information systems (e.g. ESR) would be an advantage too.
Duties include:
To provide a customer focused and effective Human Resource service for the Yorkshire Ambulance Service.
To provide administrative support for the employee relations team.
To offer HR support and administrative tasks relating to the delivery of a professional, customer focused HR service for the Trust.
Support the production of timely and accurate information.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes.o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.
Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html
Job description
Job responsibilities
To be successful in this role you must have excellent communication skills, be able to develop strong working relationships and have the ability to prioritise a demanding workload in order to meet strict deadlines.
- This role will also include providing first line HR advice to colleagues and managers on NHS policies and procedures, employee relations issues and more general day to day advice regarding terms and conditions of employment and contractual queries. You will work on a variety of IT applications including an HR portal, Electronic Staff Record (ESR) and Microsoft Office packages.
- Provide efficient, effective and customer focused first line HRadvice and transactional/administrative services as set out inrelevant department, organisation, and NHS policies and
- Process change forms and ensure all changes are entered ontoESR in a timely manner and that revised statements of terms andconditions and/or amendment to contract letters are issued withinagreed timescales.
- Administer all necessary post-employment checks e.g. DBS,professional registration, driving licence etc. ensuring adherence toTrust HR procedures, NHS Employment Checks Standards andrelevant legislation.
- Direct more complex queries to the appropriate HR BusinessPartner ER advisor.
- Ensure that a positive impression of the organisation is given in allinteractions that the team has with customers. This meansensuring that there is high quality, customer focusedcommunication with line managers and individual employees.
- Open departmental post and distribute as appropriate.
- Ensure all filing paper and electronic is kept up to date and filed
- Provide administrative support to the HR Services Manager andHead of HR Services in the performance of their duties.
- Answer all Human Resource incoming telephone calls and providean appropriate response to enquiries. Log the details of calls andadvice given so themes can be identified, and areas improved.
- Assist in the provision of information for Board Reports; AnnualReports; Workforce Plans and outside agencies etc.
- Arrange and attend departmental meetings, grievance anddisciplinary hearings, etc. as required.
Job description
Job responsibilities
To be successful in this role you must have excellent communication skills, be able to develop strong working relationships and have the ability to prioritise a demanding workload in order to meet strict deadlines.
- This role will also include providing first line HR advice to colleagues and managers on NHS policies and procedures, employee relations issues and more general day to day advice regarding terms and conditions of employment and contractual queries. You will work on a variety of IT applications including an HR portal, Electronic Staff Record (ESR) and Microsoft Office packages.
- Provide efficient, effective and customer focused first line HRadvice and transactional/administrative services as set out inrelevant department, organisation, and NHS policies and
- Process change forms and ensure all changes are entered ontoESR in a timely manner and that revised statements of terms andconditions and/or amendment to contract letters are issued withinagreed timescales.
- Administer all necessary post-employment checks e.g. DBS,professional registration, driving licence etc. ensuring adherence toTrust HR procedures, NHS Employment Checks Standards andrelevant legislation.
- Direct more complex queries to the appropriate HR BusinessPartner ER advisor.
- Ensure that a positive impression of the organisation is given in allinteractions that the team has with customers. This meansensuring that there is high quality, customer focusedcommunication with line managers and individual employees.
- Open departmental post and distribute as appropriate.
- Ensure all filing paper and electronic is kept up to date and filed
- Provide administrative support to the HR Services Manager andHead of HR Services in the performance of their duties.
- Answer all Human Resource incoming telephone calls and providean appropriate response to enquiries. Log the details of calls andadvice given so themes can be identified, and areas improved.
- Assist in the provision of information for Board Reports; AnnualReports; Workforce Plans and outside agencies etc.
- Arrange and attend departmental meetings, grievance anddisciplinary hearings, etc. as required.
Person Specification
Experience & Work Achievements
Essential
- Experience of working in a busy office environment
- Human Resource experience including ER knowledge
Desirable
- Experience of using a HR information system (e.g.ESR)
Skills & Abilities
Essential
- Competent in Microsoft applications including Word, Excel and Outlook
- Ability to prioritise tasks, and to manage conflicting demands on time and resources, to deliver objectives
Knowledge & Education
Essential
- Educated to GCSE standard or equivalent (e.g. 5 GCSEs grade A - C including Maths and English)
- Certificate in Personnel Practice or equivalent experience
Person Specification
Experience & Work Achievements
Essential
- Experience of working in a busy office environment
- Human Resource experience including ER knowledge
Desirable
- Experience of using a HR information system (e.g.ESR)
Skills & Abilities
Essential
- Competent in Microsoft applications including Word, Excel and Outlook
- Ability to prioritise tasks, and to manage conflicting demands on time and resources, to deliver objectives
Knowledge & Education
Essential
- Educated to GCSE standard or equivalent (e.g. 5 GCSEs grade A - C including Maths and English)
- Certificate in Personnel Practice or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
