Job summary
Clinical Team Leader opportunities are available at our Wakefield and Rotherham call centres. We have full and part time posts available. (applications from NHS Pathways trained clinicians on bank and agency also accepted)
Make a real, positive impact on hundreds of patients' lives, every day!
Main duties of the job
You willmotivate and support the IUC Clinical Advisors and Health Advisors ensuring that performance and quality objectives are achieved through the implementation of robust policies and procedures, effective risk management and key performance indicators. You will help deliver and develop a fantastic end-to-end service for patients calling 111 in Yorkshire and Humber.
In addition to the competitive salary, we offer uplifts for working unsocial hours (typically adding 30% weekdays after 8pm and 60% on Sundays and public holidays), an attractive NHS Pension, generous holidays as well as ongoing training and support for your continual professional development and progression.
Come and join us at our professional and well-equipped call centres in Wakefield, or Rotherham.
Both centres enjoy great facilities and on-site parking.
About us
WHO WE ARE
Yorkshire Ambulance Service (YAS) serves over 5 million people in the Yorkshire region covering an urban and rural area of almost 6,000 square miles and operates over vastly differing terrain ranging from isolated moors and dales to city centres, large urban areas and coastal stretches. YAS provides 24 hour urgent and emergency healthcare services through ourIUC and Emergency Communication centres.
Please read all the information in this advert and the supporting informationBEFOREsubmitting your application.
Please note that due to social distancing rules the assessment and interview may be completed over the telephone or using Microsoft Teams.
Job description
Job responsibilities
WHAT WERE LOOKING FOR
Youll be a generalist or specialist nurse or paramedic with a minimum of 3 years post qualification experience as well as a minimum of 12 months experience of clinical triage over a telephone using NHS Pathways clinical assessment software. Youll need excellent interpersonal and communication skills with supervisory experience and have the ability to make quick, safe clinical decisions under pressure.
Youll be committed to your development and have the flexibility to meet the needs of the service, requiring availability to work rota patterns including evenings, weekends, nights and public holidays.
We will also expect yourpersonal valuesto align with those of the trust.
Job description
Job responsibilities
WHAT WERE LOOKING FOR
Youll be a generalist or specialist nurse or paramedic with a minimum of 3 years post qualification experience as well as a minimum of 12 months experience of clinical triage over a telephone using NHS Pathways clinical assessment software. Youll need excellent interpersonal and communication skills with supervisory experience and have the ability to make quick, safe clinical decisions under pressure.
Youll be committed to your development and have the flexibility to meet the needs of the service, requiring availability to work rota patterns including evenings, weekends, nights and public holidays.
We will also expect yourpersonal valuesto align with those of the trust.
Person Specification
Experience
Essential
- Experience of clinical triage over a telephone using NHS Pathways clinical assessment software for a minimum of 12 months
Skills/Competencies
Essential
- Ability to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives within strict deadlines
- Effective communicator (both verbal and written)
Qualifications /Knowledge
Essential
- Evidence of Continuing Professional Development
- Registered Midwife or Nurse (Adult RN1 RNA, Mental Health RN3 RNMH, Learning Disabilities RN5 RNLD, Children RN8 RNC) or Registered Paramedic (HCPC)
Personal/Other
Essential
- Able to make critical decisions quickly and rationally based upon complex information and the need for action based upon options available
- Able to initiate when appropriate problem-solving strategies to ensure the effective day-to-day delivery of service
Person Specification
Experience
Essential
- Experience of clinical triage over a telephone using NHS Pathways clinical assessment software for a minimum of 12 months
Skills/Competencies
Essential
- Ability to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives within strict deadlines
- Effective communicator (both verbal and written)
Qualifications /Knowledge
Essential
- Evidence of Continuing Professional Development
- Registered Midwife or Nurse (Adult RN1 RNA, Mental Health RN3 RNMH, Learning Disabilities RN5 RNLD, Children RN8 RNC) or Registered Paramedic (HCPC)
Personal/Other
Essential
- Able to make critical decisions quickly and rationally based upon complex information and the need for action based upon options available
- Able to initiate when appropriate problem-solving strategies to ensure the effective day-to-day delivery of service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
