Volunteer Development Manager

Yorkshire Ambulance Service NHS Trust

The closing date is 23 January 2022

Job summary

We are seeking an experienced volunteer development manager to help us fulfil our ambition to increase the role volunteers can play in supporting our services and in supporting people in our communities to stay healthy and access the right services when they need them.

Main duties of the job

The Volunteer Development Manager will be responsible for delivering a number of projects that broaden the role of our existing volunteers and for identifying and developing new volunteer schemes that support the Trust's objectives.

About us

Yorkshire Ambulance Service NHS Trust provides urgent and emergency care services to over five million people, covering nearly 6,000 square miles across Yorkshire and the Humber. We strive to ensure that everyone in our communities receives the right care, whenever and wherever they need it.

We employ more than 5,800 staff who, together with over 1,100 volunteers, enable us to provide a vital 24-hour emergency and healthcare service.

Our values of compassion, one team, integrity, resilience, innovation and empowerment are at the heart of all we do.

Job description

Job responsibilities

The post holder will:

  • Lead our externally funded volunteer programme
  • Develop a strategic plan to expand volunteer roles across the Trust, maximising the contribution of volunteers and embedding volunteer programmes across the organisation
  • Provide expert advice and support to develop new volunteer roles and schemes across the Trust
  • Develop policies and procedures to support the recruitment, training and management of volunteers
  • Develop and maintain relationships with our communities and with the voluntary, community and social enterprise (VCSE) Sector to proactively recruit volunteers
  • Establish and coordinate a programme of engagement with volunteers to enhance their experience with the Trust.

Person Specification



  • Able to act as a strategic lead for volunteering and volunteer development in a large and complex organisation



  • The ability to influence at all levels of an organisation and with external partners, and to be recognised as authoritative in the field of volunteer development



  • Advanced planning and organisation skills, with the ability to manage complex programmes of work



  • Experience leading the development of volunteer schemes, preferably in a healthcare or emergency service setting



  • Experience working in a complex multi-agency environment including with the voluntary, community and social enterprise sector



  • Experience of partnership working with local communities and other agencies and senior public figures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust


Yorkshire Ambulance Service HQ

Brindley Way



Employer's website

https://www.yas.nhs.uk/ (Opens in a new tab)

For help with your application, contact:

Lewis Etoria



Date posted

23 December 2021

Pay scheme

Agenda for change


Band 7


£40,057 to £45,839 a year pa


Fixed term


24 months

Working pattern


Reference number


Job locations

Yorkshire Ambulance Service HQ

Brindley Way



Supporting documents

If there's technical issues with the website, contact:




0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.