Job summary
The Business Development Specialist leads the promotion, growth and performance of CPC Drive services, developing new business opportunities, managing senior stakeholder relationships across the NHS and public sector, and delivering complex commercial, contractual and income-generating activity in line with strategic objectives.
Main duties of the job
The postholder will lead business development activity for CPC Drive, promoting and growing the service across NHS and public sector organisations.
They will manage senior stakeholder and supplier relationships, identify and secure new business opportunities, oversee complex commercial and contractual arrangements, monitor performance and income streams, and contribute to strategic planning, governance, and service improvement to maximise value and income generation.
Plan and implement new ways of working to ensure that the CPC Drive function best meets the need of the strategic priorities of the NOE CPC.
Facilitate collaborative working across teams, external suppliers, and partners.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job description
Job responsibilities
- Lead the development, promotion and growth of the CPC Drive service across NHS and wider public sector organisations, identifying and securing new business opportunities to maximise service uptake and income generation.
- Act as a senior commercial lead for CPC Drive, managing complex relationships with NHS Trusts, Integrated Care Systems (ICSs), local authorities and other public sector partners, ensuring their requirements are understood and met.
- Build, manage and maintain effective strategic relationships with key suppliers and partners, including oversight of supplier performance, contract compliance, KPIs and service delivery standards.
- Take responsibility for negotiating and managing highvalue, complex commercial and contractual arrangements, ensuring they align with procurement regulations, governance requirements and organisational policy.
- Analyse and interpret complex financial, commercial and performance data across multiple income streams to inform decisionmaking, identify trends, mitigate risks and maximise ABI and other income.
- Monitor, manage and report on income, expenditure and budget performance for CPC Drive activity, contributing to financial planning, forecasting and business cases.
- Lead and contribute to the development of commercial strategies, customer engagement plans and business development approaches that support organisational objectives and national NHS priorities.
- Work collaboratively with internal teams across Commercial Operations, Finance, Procurement, IT and Communications to ensure coordinated delivery of CPC Drive services and continuous service improvement.
- Provide authoritative advice and guidance on CPC Drive services, commercial models and procurement frameworks to senior stakeholders, including CPC Drive team colleagues, Heads of Service and Boardlevel colleagues where required.
- Support and influence change management activity, implementing new ways of working, systems and processes to improve efficiency, performance and customer experience.
- Ensure robust governance, risk management and assurance processes are in place, including compliance with NHS policies, data protection, confidentiality and information governance standards.
- Contribute to the development and implementation of policies, procedures and performance improvement initiatives relating to business development, contract management and customer relationship management.
- Represent CPC Drive and NOE CPC at events, meetings, roadshows and external forums, promoting the service nationally and strengthening the organisations reputation.
- Undertake audits, surveys and reviews of service performance, customer satisfaction and supplier delivery, identifying opportunities for improvement and growth.
- Work autonomously, exercising professional judgement to manage competing priorities, resolve complex issues and deliver results within a fastpaced, politically sensitive environment.
- Excellent IT skills including advanced level Microsoft Office knowledge, including Excel.
Job description
Job responsibilities
- Lead the development, promotion and growth of the CPC Drive service across NHS and wider public sector organisations, identifying and securing new business opportunities to maximise service uptake and income generation.
- Act as a senior commercial lead for CPC Drive, managing complex relationships with NHS Trusts, Integrated Care Systems (ICSs), local authorities and other public sector partners, ensuring their requirements are understood and met.
- Build, manage and maintain effective strategic relationships with key suppliers and partners, including oversight of supplier performance, contract compliance, KPIs and service delivery standards.
- Take responsibility for negotiating and managing highvalue, complex commercial and contractual arrangements, ensuring they align with procurement regulations, governance requirements and organisational policy.
- Analyse and interpret complex financial, commercial and performance data across multiple income streams to inform decisionmaking, identify trends, mitigate risks and maximise ABI and other income.
- Monitor, manage and report on income, expenditure and budget performance for CPC Drive activity, contributing to financial planning, forecasting and business cases.
- Lead and contribute to the development of commercial strategies, customer engagement plans and business development approaches that support organisational objectives and national NHS priorities.
- Work collaboratively with internal teams across Commercial Operations, Finance, Procurement, IT and Communications to ensure coordinated delivery of CPC Drive services and continuous service improvement.
- Provide authoritative advice and guidance on CPC Drive services, commercial models and procurement frameworks to senior stakeholders, including CPC Drive team colleagues, Heads of Service and Boardlevel colleagues where required.
- Support and influence change management activity, implementing new ways of working, systems and processes to improve efficiency, performance and customer experience.
- Ensure robust governance, risk management and assurance processes are in place, including compliance with NHS policies, data protection, confidentiality and information governance standards.
- Contribute to the development and implementation of policies, procedures and performance improvement initiatives relating to business development, contract management and customer relationship management.
- Represent CPC Drive and NOE CPC at events, meetings, roadshows and external forums, promoting the service nationally and strengthening the organisations reputation.
- Undertake audits, surveys and reviews of service performance, customer satisfaction and supplier delivery, identifying opportunities for improvement and growth.
- Work autonomously, exercising professional judgement to manage competing priorities, resolve complex issues and deliver results within a fastpaced, politically sensitive environment.
- Excellent IT skills including advanced level Microsoft Office knowledge, including Excel.
Person Specification
Qualifications
Essential
- Full UK Driving License - eligible to drive
Knowledge
Essential
- Well-developed knowledge and experience of The Public Sector Landscape across England, Wales, Scotland, and Northern Ireland
- Well-developed knowledge and experience of Sales and Marketing
- Well-developed knowledge and experience of Account Management and customer service
Experience
Essential
- Understanding and experienced in the concept of collaboration and how it can be practically applied to deliver real results.
- Highly IT literate in Microsoft applications, development of CRM and project management systems, contract and compliance monitoring tools
Skills
Essential
- Deals with conflict when challenging customers and the internal business.
- Meets tight deadlines in a fast-paced dynamic environment with consistently high levels of performance.
Person Specification
Qualifications
Essential
- Full UK Driving License - eligible to drive
Knowledge
Essential
- Well-developed knowledge and experience of The Public Sector Landscape across England, Wales, Scotland, and Northern Ireland
- Well-developed knowledge and experience of Sales and Marketing
- Well-developed knowledge and experience of Account Management and customer service
Experience
Essential
- Understanding and experienced in the concept of collaboration and how it can be practically applied to deliver real results.
- Highly IT literate in Microsoft applications, development of CRM and project management systems, contract and compliance monitoring tools
Skills
Essential
- Deals with conflict when challenging customers and the internal business.
- Meets tight deadlines in a fast-paced dynamic environment with consistently high levels of performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
