Support Services Team Co-Ordinator

Job summary

A temporary 6 month secondment post is now available for a band 4 Team Co-ordinator to lead the administration team within the Single Point of Access/Switchboard based at the Becklin Centre. The role requires critical thinking, high-level organisation and efficient time management, excellent interpersonal skills and the ability to coordinate support service demands.

While the role has a permanent base, some flexibility in cross-working and communication with colleagues at other LYPFT sites is expected.

You will co-ordinate and line manage a team of administration staff providing a comprehensive, efficient and effective secretarial support service to the multi-disciplinary teams under the direction of a Service Manager and supported by an agreed work plan. The job holder will provide day to day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust to ensure an efficient and consistent admin support service is provided.

Main duties of the job

Duties and responsibilities include:

Providing supportive and encouraging line management responsibility for Administrators and Secretaries in the team

Exemplary Service User-focused, patient-centred interaction and communication

Proficient use and navigation of CareDirector and other systems such as BigHand, E-Proc, TRACJobs, Cognos and HealthRoster (training is provided)

Support and coordination of a busy and streamlined referrals process

Allocating shifts and ensuring cover 24/7.

Working hours are Monday to Friday, 9am to 5pm.

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.net

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

SPA/ Switchboard Team

Leeds

LS9 7BE

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

SPA/ Switchboard Team

Leeds

LS9 7BE

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

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