Business Performance Specialist

Leeds and York Partnership NHS Foundation Trust

This job is now closed

Job summary

An opportunity has arisen for a Business Performance Specialist to join a nationally renowned organisation providing procurement services to the NHS. As a member of the Business Support Team, you will be working within the Facilities and Office Solutions function of the NHS Supply Chain Operating Model, supporting customers and suppliers to make the best use of the services that NHS Supply Chain can offer across the Facilities and Office Solutions category.

This role provides an exciting and interesting opportunity to work alongside the Head of Performance and Governance to ensure we fulfil our responsibilities within the client contract and exceed expectations in the continuous development of rigorous governance and infrastructure of the Facilities and Office Solutions function.

Primarily the role will manage Business Performance by tracking and analysing client cyclical reports, identifying any anomalies, areas for improvement and issues requiring further investigation and debate. The Business Performance Specialist will interrogate a range of data to spot trends in performance related data and KPIs working closely with Data Analysts to spot opportunities for improvement and sharing with procurement and customer specialists.

Main duties of the job

The role also requires contribution, development, and management of a number of systems that ensures the smooth and efficient running of the Facilities and Office Solutions infrastructure. Ensuring our Director, procurement and customer engagement colleagues have the support and services they need to enable them to carry out their professional functions as efficiently as possible.

You will be a highly motivated and enthusiastic individual with an eye for detail, and a passion to make a positive difference within our NHS. You will function as part of a wider team but will be comfortable working alone without direct supervision and confident in communicating with client colleagues and the Facilities and Office Solutions senior team. As Business Performance Specialist you will be required, occasionally, to deputise for the Head of Governance and Performance.

This is a great opportunity to work with a small, supportive, and dedicated team that has a desire to continuously improve the support function within Facilities and Office Solutions in a creative, efficient and modern way and this role will contribute significantly to making this happen.

About us

About NOE CPC;

North of England Commercial Procurement Collaborative (NOE CPC) is hosted by Leeds and York Partnership NHS Foundation Trust (LYPFT).

A wholly NHS owned organisation NOE CPC brings together a wealth of experience, understanding and knowledge, providing collaborative procurement and commercial solutions to the wider NHS and is one of the leading players in collaborative procurement within the NHS in England.

We work with our customers both collectively and individually to build an understanding of what they and their patients need. We then use our expertise to deliver procurement, contracts and framework solutions that drive down costs and provide better customer and patient experiences.

We provide compliance through commitment and partnership, doing so by drawing on our rich and variedcapabilities as well as strength of relationships with our members and suppliers.

The NHS is having to change to meet expectations of better care, improved information sharing and more choice, all delivered on a tighter budget.

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

173-40923-COR

Job locations

Don Valley House

Sheffield

S4 7UQ

Job description

Job responsibilities

NOE CPC is striving to support these changes. We are part of the NHS and we understand the NHS. We recognise the challenges health organisations are facing and are committed to working with them to improve value for money and in turn support front line patient care.

Our expertise in public procurement provides the support and tools necessary for making informed purchasing decisions. We aim to improve efficiency in health care organisations, save them time and money, offer flexibility and choice, and ultimately to improve the care offered to patients and service users. Our commitment to the NHS is driven by a wish to improve quality in all we do.

NHS Supply Chain Facilities and Office Solutions

NOE CPC were successful in resecuring an existing service contract and expanding its scope providing the opportunity to provide the NHS Supply Chain Category Management Service for Facilities and Office Solutions following a recent tender process. This involves managing the national procurement of several categories including Paper Hygiene, Textiles, Janitorial Pulp, Office Supplies and Furniture.

Job description

Job responsibilities

NHS Supply Chain Facilities and Office Solutions

Person Specification

Knowledge

Essential

Highly developed knowledge and practical experience of business performance and support services functions.
Knowledge of client/supplier relationships in a high performing, high profile commercial area

Qualifications

Essential

Educated to degree level or equivalent experience.

Skills

Essential

Highly developed skills in Data Analysis of complex data and Continuous Improvement Principles.
Ability to work unsupervised.
Can analyse then offer judgements and opinions to enable progression.
Strong personal drive and self-motivation to achieve and deliver.

Experience

Essential

Experience of working in a fast-paced environment with ability to adjust to changing priorities.
Political awareness and understanding of the NHS.
Evidence of continuous professional development

Person Specification

Knowledge

Essential

Highly developed knowledge and practical experience of business performance and support services functions.
Knowledge of client/supplier relationships in a high performing, high profile commercial area

Qualifications

Essential

Educated to degree level or equivalent experience.

Skills

Essential

Highly developed skills in Data Analysis of complex data and Continuous Improvement Principles.
Ability to work unsupervised.
Can analyse then offer judgements and opinions to enable progression.
Strong personal drive and self-motivation to achieve and deliver.

Experience

Essential

Experience of working in a fast-paced environment with ability to adjust to changing priorities.
Political awareness and understanding of the NHS.
Evidence of continuous professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.