Supplier Relationship Manager

Leeds and York Partnership NHS Foundation Trust

This job is now closed

Job summary

Supplier Relationship Manager (SRM) aligned to categories

Categories include; Digital/ICT, Estates/FM & Business Services, Healthcare Services & Pharmacy (Non-Medicine)

North of England Commercial Procurement Collaborative (NOE CPC) is a collaborative procurement organisation based in Sheffield and hosted by Leeds and York Partnership NHS Foundation Trust (LYPFT). Our aim is to deliver best value procurement outcomes for the NHS through collaborative working. A wholly NHS owned organisation NOE CPC brings together a wealth of experience, understanding and knowledge, providing collaborative procurement and commercial solutions to the wider NHS and is one of the leading players in collaborative procurement within the NHS in England.

Main duties of the job

This is a new and exciting opportunity for a Supplier Relationship Manager to join the NOE CPC team. This new dedicated SRM role will join and be aligned to our existing Category Procurement Teams focused on driving value and delivery for NHS through enhancement of supplier relationship management and associated framework and contract management activity. The role will be focused on priority spend categories and markets in which NOE CPC have a strong presence working on behalf of NHS, including; Digital/ICT, Estates/FM & Business Services, Healthcare Services & Pharmacy (Non-Medicine). Substantial knowledge and experience of working in one or more those categories/market areas, along with commercial expertise and relationship management skills are seen as being important in these roles. Knowledge and experience may be demonstrated through working in either public or private sector.

We are looking for highly motivated and enthusiastic individual(s) wanting to make a positive difference for

the NHS in this exciting and rapidly developing area. The successful candidate(s) should be able to demonstrate a strong commercial skillset, excellent interpersonal skills, a strong track record of building and managing successful strategic relationships with suppliers and/or customers, and a pro-active, can-do approach.

About us

We are a high quality, high performing NHS foundation trust. We are the main provider of specialist mental health and learning disability services in Leeds. We also provide specialist inpatient services in York as well as some highly specialised services across the country.We employ around 3,000 staff and every year we have contact with over 25,000 service users. Our vision is to provide outstanding mental health and learning disability services as an employer of choice. Our ambition is to support our service users and carers, our staff and the communities we serve to live healthy and fulfilling lives. We need people like you to help us achieve our goals; to live our lives free from stigma and discrimination; and to improve the lives of people with a learning disability and mental ill health. We perform well againstlocal and national targetsand inour most recent CQC inspection, 85% of our services were rated good or outstanding.As a teaching trust with strong links to local universities, we are a centre of excellence for teaching,research and development.

Date posted

28 January 2022

Pay scheme

Agenda for change

Band

Band 8a

Salary

£47,126 to £53,219 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

173-07822-COR

Job locations

NHS Procurement Centre

Sheffield

S4 7UQ

Job description

Job responsibilities

This new role will work closely internally with NOE CPCs own category procurement teams, operational procurement team and customer relationship management team. They will also work with colleagues across NHS, including Trusts, ICSs, other NHS collaborative procurement organisations and national strategic partners to build high quality relationships with the supply market in key category areas.

As a Supplier Relationship Manager working as part of NOE CPCs category teams you will need to:

Drive and lead the development of Supplier Relationship Management as a discipline within NOE CPC for the benefit of NHS.
Build excellent working relationships with peers, colleagues, suppliers, customers and other external stakeholders.
Positively engage with and influence strategic suppliers, including developing an advanced understanding of the supply market.
Have strong subject matter expertise in one - or more - of the category (market) areas in which NOE CPC operates.
Develop and implement an approach to suppliers and market segmentation which supports category strategies.
Work with a range of local, regional and national stakeholders to ensure SRM activity is aligned across NHS at all levels, in line with policy and strategic priorities for that category area.
Develop supplier performance management and associated KPIs relevant to the category and framework area.
Engage with existing and new suppliers, including SMEs, and work to achieve public sector Social Value objectives, including sustainability and environmental goals.
Demonstrate tangible delivery through SRM activity against NOE CPC targets.
Commercially astute, and proactive in applying own expertise in support of NHS

For a further discussion regarding this role, please contact Stephen Sercombe, Procurement Director on 07891 783 829

Job description

Job responsibilities

As a Supplier Relationship Manager working as part of NOE CPCs category teams you will need to:

Drive and lead the development of Supplier Relationship Management as a discipline within NOE CPC for the benefit of NHS.
Build excellent working relationships with peers, colleagues, suppliers, customers and other external stakeholders.
Positively engage with and influence strategic suppliers, including developing an advanced understanding of the supply market.
Have strong subject matter expertise in one - or more - of the category (market) areas in which NOE CPC operates.
Develop and implement an approach to suppliers and market segmentation which supports category strategies.
Work with a range of local, regional and national stakeholders to ensure SRM activity is aligned across NHS at all levels, in line with policy and strategic priorities for that category area.
Develop supplier performance management and associated KPIs relevant to the category and framework area.
Engage with existing and new suppliers, including SMEs, and work to achieve public sector Social Value objectives, including sustainability and environmental goals.
Demonstrate tangible delivery through SRM activity against NOE CPC targets.
Commercially astute, and proactive in applying own expertise in support of NHS

For a further discussion regarding this role, please contact Stephen Sercombe, Procurement Director on 07891 783 829

Person Specification

Qualifications

Essential

Degree or equivalent/Evidence of CPD

Skills

Essential

Evidence of commercial astuteness, including application of engagement and influencing skills in delivery of tangible outcomes.

Experience

Essential

Depth of knowledge and experience of managing stakeholder relationships
Demonstrate drive and initiative, team player, and behaviours in line with Trust/NHS values

Person Specification

Qualifications

Essential

Degree or equivalent/Evidence of CPD

Skills

Essential

Evidence of commercial astuteness, including application of engagement and influencing skills in delivery of tangible outcomes.

Experience

Essential

Depth of knowledge and experience of managing stakeholder relationships
Demonstrate drive and initiative, team player, and behaviours in line with Trust/NHS values