Job summary
The EPR Product Specialist for Sherwood Forest Hospitals NHS Foundation Trust (SFH) will report into the EPR Applications and Data Assurance Manager, they will be the subject matter expert for one or more EPR features (e.g., clinical documentation, orders/results, ePrescribing & medicines administration, ED, theatres, maternity, outpatients).
You will be required to demonstrate the product to a range of stakeholders in groups and or individual (one to one).
Although hybrid working is available across the team, this role will be central to the EPR programme and will therefore require a minimum on-site presence of three days per week at Sherwood Forest Hospitals. During go-live or other key delivery periods, on-site requirements may increase.
Main duties of the job
The post holder will lead product design, configuration, and optimisation to deliver safe, usable, and standardised workflows that improve patient outcomes and staff experience. They may directly manage a delivery team and will be responsible for ensuring the configuration is to the agreed specification of requirement.
They will bridge clinical, operational, information and technical teams, ensuring the EPR solution aligns to clinical safety, information governance, interoperability standards, and the Trust's strategic priorities.
The role will drive adoption through training input, super user networks, and continuous improvement cycles, ensuring measurable benefits are realised.
About us
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Please see below link for the DSFS website.
DSFS - Derbyshire Support & Facilities Services Limited | DSFS
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Job description
Job responsibilities
For details of this exciting role, please see the attached Job description and Person Specification. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.
Job description
Job responsibilities
For details of this exciting role, please see the attached Job description and Person Specification. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.
Person Specification
Qualifications and Training
Essential
- oDegree-level education or equivalent experience in health informatics, IT, or a related discipline.
- oJava script training equivalent to level 2 or significant experience in using Java script within an EPR system
- oProject management or configuration-related qualification at foundation level (e.g., PRINCE2 Foundation, AgilePM, ITIL).
Desirable
- oVendor certification or formal training in EPR systems.
- oProject management or configuration-related qualification (e.g., PRINCE2 Practitioner, AgilePM, ITIL).
Experience
Essential
- oHands-on experience configuring and supporting EPR or clinical systems.
- oProven involvement in design workshops, workflow mapping, and system build.
- oExperience supporting testing phases (SIT/UAT) and defect resolution.
- oFamiliarity with specialist features (PAS, ePrescribing, theatres, ED, clinical documentation, investigation etc.).
- oFamiliarity healthcare systems.
- oExperience in managing configuration and testing teams
Desirable
- oExperience in NHS or healthcare digital transformation programmes.
- oExposure to benefits realisation and optimisation cycles.
Knowledge and Skills
Essential
- oUnderstanding of clinical workflows and operational processes.
- oKnowledge of clinical safety standards (DCB0129/DCB0160) and IG compliance (UK GDPR/DSPT).
- oFamiliarity with interoperability standards (HL7, FHIR) and clinical coding (SNOMED CT, dm+d).
- oStrong problem-solving and analytical skills.
- oAbility to interpret supplier release notes and manage upgrades.
Desirable
- oKnowledge of data migration and archive principles and integration architecture.
- oUnderstanding of BI/analytics requirements for EPR features.
Behaviours
Essential
- oCollaborative approach with clinical and technical teams.
- oExcellent communication and stakeholder engagement skills.
- oCommitment to NHS values and patient safety.
Desirable
- oProactive mindset for continuous improvement.
- oAbility to work under pressure and adapt to changing priorities.
Other Requirements
Essential
- oAbility to travel between sites and other locations as required.
- oAbility to support onsite during key periods including unsociable hours.
- oAbility work flexibly to meet programme demands
Person Specification
Qualifications and Training
Essential
- oDegree-level education or equivalent experience in health informatics, IT, or a related discipline.
- oJava script training equivalent to level 2 or significant experience in using Java script within an EPR system
- oProject management or configuration-related qualification at foundation level (e.g., PRINCE2 Foundation, AgilePM, ITIL).
Desirable
- oVendor certification or formal training in EPR systems.
- oProject management or configuration-related qualification (e.g., PRINCE2 Practitioner, AgilePM, ITIL).
Experience
Essential
- oHands-on experience configuring and supporting EPR or clinical systems.
- oProven involvement in design workshops, workflow mapping, and system build.
- oExperience supporting testing phases (SIT/UAT) and defect resolution.
- oFamiliarity with specialist features (PAS, ePrescribing, theatres, ED, clinical documentation, investigation etc.).
- oFamiliarity healthcare systems.
- oExperience in managing configuration and testing teams
Desirable
- oExperience in NHS or healthcare digital transformation programmes.
- oExposure to benefits realisation and optimisation cycles.
Knowledge and Skills
Essential
- oUnderstanding of clinical workflows and operational processes.
- oKnowledge of clinical safety standards (DCB0129/DCB0160) and IG compliance (UK GDPR/DSPT).
- oFamiliarity with interoperability standards (HL7, FHIR) and clinical coding (SNOMED CT, dm+d).
- oStrong problem-solving and analytical skills.
- oAbility to interpret supplier release notes and manage upgrades.
Desirable
- oKnowledge of data migration and archive principles and integration architecture.
- oUnderstanding of BI/analytics requirements for EPR features.
Behaviours
Essential
- oCollaborative approach with clinical and technical teams.
- oExcellent communication and stakeholder engagement skills.
- oCommitment to NHS values and patient safety.
Desirable
- oProactive mindset for continuous improvement.
- oAbility to work under pressure and adapt to changing priorities.
Other Requirements
Essential
- oAbility to travel between sites and other locations as required.
- oAbility to support onsite during key periods including unsociable hours.
- oAbility work flexibly to meet programme demands
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
