Chesterfield Royal Hospital NHS Foundation Trust

Acute & ED CAO

The closing date is 16 June 2025

Job summary

An exciting opportunity has arisen within our supportive, well established & high performing Acute Care Unit administration team.

The Acute Care Unit Administration team

Contributes to the delivery of outstanding patient care by:

Maintaining a professional image.

Providing efficient administration support to the Care Unit.

Liaising with patients, outside agencies and other services / departments within the Trust in a professional manner.

Working effectively as a team using good communication and problem-solving skills.

Always maintaining confidentiality.

Main duties of the job

The role of Clinical Administration Officers (CAOs) provide a range of administrative support services to a group of consultant medical staff and/or other senior members of Division teams. They are expected to have advanced skills commensurate with their responsibilities. They will work substantially independently, providing support of the highest quality, and taking leadership in their professional areas.

About us

Our new Urgent and Emergency Care Department opened in Summer 2023 and has been designed to give the best possible care to patients. The £27m department, which is based in a state-of-the-art was operationally opened on 21 June 2023, and officially opened on 12 July.

With its innovative approach to patient flow, high-spec equipment, ultra-modern technology and a real grounding in the community through the locally sourced artwork and wayfinding is a redefining jewel in Chesterfield's crown but it's vital that people only visit if they truly need to.

Chesterfield Royal Hospital offers a wide range of exciting and rewarding opportunities for people who are passionate about providing exceptional patient care. Our People Plan shows how and why Chesterfield Royal Hospital is a great place to work. Our plan sets out our current position and outlines our priorities and the improvement actions that will help us achieve ourstrategic aim of supporting and developing ourcolleagues.

The benefits we can provide you:

A wide range of support including access to our Employee Assistance Programme, financial support and other support provided by Joined Up Care Derbyshire. Read more about our Health and Wellbeing Offer.

An onsite wellbeing hub accessible to all staff which includes a fully equipped gym, showers, classes, and onsite counselling.

A range of learning and development courses to help you grow in your career.

Details

Date posted

07 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

166-MEC-719079

Job locations

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL


Job description

Job responsibilities

Full details of the job description & person specification can be found on the attached documents.

Please get in touch if you would like to discuss any aspects of the position advertised.

Job description

Job responsibilities

Full details of the job description & person specification can be found on the attached documents.

Please get in touch if you would like to discuss any aspects of the position advertised.

Person Specification

Qualification

Essential

  • Educated to GCSE grade C or above standard

Desirable

  • RSA III keyboard skills or equivalent
  • HNC/HND Qualification or equivalent.

Experience

Essential

  • Experience of working in a secretarial role
  • Experience of working as part of a team
  • Ability to communicate at all levels
  • Ability to prioritise workload
  • Ability to work under pressure
  • Minute taking

Desirable

  • Previous NHS experience
  • knowledge of patient administration system

Skills & Knowledge

Essential

  • Numerate/Literate
  • Understanding of the importance of confidentiality
  • Computer literacy
  • Good communication skills

Demonstrate our CARE values

Essential

  • Compassion, Ambition, Respect, Encouragement

Personal Attributes

Essential

  • Pleasant and courteous manner.
  • Smart appearance
  • Adaptable
Person Specification

Qualification

Essential

  • Educated to GCSE grade C or above standard

Desirable

  • RSA III keyboard skills or equivalent
  • HNC/HND Qualification or equivalent.

Experience

Essential

  • Experience of working in a secretarial role
  • Experience of working as part of a team
  • Ability to communicate at all levels
  • Ability to prioritise workload
  • Ability to work under pressure
  • Minute taking

Desirable

  • Previous NHS experience
  • knowledge of patient administration system

Skills & Knowledge

Essential

  • Numerate/Literate
  • Understanding of the importance of confidentiality
  • Computer literacy
  • Good communication skills

Demonstrate our CARE values

Essential

  • Compassion, Ambition, Respect, Encouragement

Personal Attributes

Essential

  • Pleasant and courteous manner.
  • Smart appearance
  • Adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL


Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL


Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Acute Care Unit Assistant Service Manager

Amanda Fox

Amanda.fox16@nhs.net

01246513100

Details

Date posted

07 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

166-MEC-719079

Job locations

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL


Supporting documents

Privacy notice

Chesterfield Royal Hospital NHS Foundation Trust's privacy notice (opens in a new tab)