Job summary
We are currently looking to appoint a Clinical Administration Officer (CAO) to work in the Surgical Division working 30 hours per week on a 12 month fixed term contract.
The successful candidate must be customer focused, with exceptional communication and interpersonal skills.
Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately.
To be successful in this role you will possess English and Maths GCSE grade C or above (or equivalent), excellent IT skills and relevant office/secretarial experience.
Knowledge of medical terminology, customer care and previous NHS experience are also desirable.
Please note this role does not meet the Home Office criteria for the Trust to be able to offer a certificate of sponsorship, any applications that require sponsorship will not be considered.
Main duties of the job
The main emphasis of this role is to provide a range of administrative support to Consultants, medical staff and/or other senior members of the Divisional teams. This is achieved by operating relevant IT applications as required, ensuring targets are met and maintaining confidentiality at all times.
Duties will include audio typing, receiving patient queries and actioning appropriately, booking relevant appointments, and actioning complex instructions from clinical staff and/or other designated senior staff as appropriate.
Please see Job Description for main duties of the job in attachments.
About us
Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control, and was recently rated "Good" by CQC.
We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.
Job description
Job responsibilities
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Job description
Job responsibilities
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Person Specification
Qualifications & Training
Essential
- Educated to GSCE standard (or equivalent), to include English grade C or above
- RSA III (or equivalent) Typing/Word Processing
- Familiar with Microsoft Office based computer packages, including email and internet
Desirable
- ECDL
- Shorthand skills
- Any office-based training such as NVQ
- Medical terminology
- Audio typing RSA Stage II (or equivalent)
Experience
Essential
- Experience of working as part of a multi- disciplinary team
- Previous office/secretarial experience
Desirable
- Previous NHS experience
- Previous knowledge of hospital PAS systems
Skills and Knowledge
Essential
- Good communication skills
- Good prioritisation and organisational skills
- Familiar with work-based computer systems
- Ability to work under pressure, prioritising work to meet deadlines
- Good telephone manner
Desirable
- Previous NHS experience
- Medical terminology
- Preparing agendas and minute taking
Personal Attributes
Essential
- Professional appearance
- Awareness of confidentiality
- Adaptable to meet service needs
Person Specification
Qualifications & Training
Essential
- Educated to GSCE standard (or equivalent), to include English grade C or above
- RSA III (or equivalent) Typing/Word Processing
- Familiar with Microsoft Office based computer packages, including email and internet
Desirable
- ECDL
- Shorthand skills
- Any office-based training such as NVQ
- Medical terminology
- Audio typing RSA Stage II (or equivalent)
Experience
Essential
- Experience of working as part of a multi- disciplinary team
- Previous office/secretarial experience
Desirable
- Previous NHS experience
- Previous knowledge of hospital PAS systems
Skills and Knowledge
Essential
- Good communication skills
- Good prioritisation and organisational skills
- Familiar with work-based computer systems
- Ability to work under pressure, prioritising work to meet deadlines
- Good telephone manner
Desirable
- Previous NHS experience
- Medical terminology
- Preparing agendas and minute taking
Personal Attributes
Essential
- Professional appearance
- Awareness of confidentiality
- Adaptable to meet service needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
