Diabetes Healthcare Support Worker

Chesterfield Royal Hospital NHS Foundation Trust

The closing date is 22 April 2025

Job summary

An exciting opportunity has arisen within the Specialty Medicine Care Unit for a highly motivated part-time Healthcare Support Worker to cover the diabetes outpatient foot clinics. Working as part of the Multidisciplinary team the post holder will:

Provide a patient-centred, clean and safe environment for people with diabetes attending foot clinic appointments
Undertake generic and specialist skills and procedures required for the clinic
Maintain a compassionate and professional attitude at all times
Be reliable and flexible to service needs

The hours for this vacancy are 15 hours per week (08:00 - 13:00 on Mondays, Wednesdays and Fridays).

Main duties of the job

Work cooperatively as part of the multidisciplinary team including nursing and medical staff, allied healthcare professionals, healthcare support workers and administrators. Contribute to maintaining a safe, efficient and clean environment for patients attending diabetes outpatient appointments. Answer the telephone / greet visitors in a polite and professional manner. Prepare clinic and treatment rooms for patients and orientate patients and their relatives or carers to the department. Chaperone and act as an advocate for patients during examination by clinical staff, ensuring privacy and dignity is maintained. Assist and provide patients with personal care. Carry out and record patient observations, including blood pressure, pulse and oxygen saturation. Recognise symptoms of hypoglycaemia, check patients' capillary blood glucose and treat appropriately. Undertake competency-based practices which are required for the department (for example, complex wound dressings; plaster cast removal). Escort or transfer patients to/from x-ray; phlebotomy; transport; wards. Liaise with stock controller and in their absence maintain stock levels and clinical supplies in the area. Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Manage own time effectively, ensure good time keeping in relation to shift commencement and breaks

About us

Our vision: Exceptional patient care provided by exceptional people.

Our mission: To bring our people communities and partners together - providing patient care we can all be proud of., We all play a part in achieving this, by living up to the values we promise to our patients and each other. As members of staff we will always be guided by our Proud to CARE values:

COMPASSION
AMBITION
RESPECT
ENCOURAGEMENT

Leading the Chesterfield Way

The Healthcare Support Worker is a vital role within our organisation. Leading the Chesterfield Way supports the Trust's priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better place to work; and to support the delivery of exceptional patient care. It provides a framework for leadership and supports individual progression through appraisal, career progression and personal development.

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

166-MEC-6842790

Job locations

Chesterfield Royal Hospital

Top Road, Calow

Chesterfield

S44 5BL

Job description

Job responsibilities

For further information regarding this vacancy please see the Job Description and Person Specification attached

Job description

Job responsibilities

For further information regarding this vacancy please see the Job Description and Person Specification attached

Person Specification

Qualifications and Training

Essential

Educated to GCSE standard or equivalent, to include maths and English at grades A-C. NHS Care Certificate Moving and handling

Desirable

Computer skills including email and Microsoft Office applications.

Experience

Essential

Experience of working in a HCSW role. Experience of working with patients with diabetes.

Desirable

Patient observations, including capillary blood glucose measurement. Experience of working in the diabetes foot clinic

Skills and Knowledge

Essential

Time management skills. Excellent written and verbal communication skills. Understanding of the importance of confidentiality. Ability to communicate at all levels

Desirable

Wound dressing experience.

Personal Attributes

Essential

Smart appearance. Polite manner. Team player. Flexible/adaptable to service needs. Ability to work under pressure Ability to work with minimal supervision

Demonstrates Trust Values

Essential

Compassion, Ambition, Respect, Encourage - Proud to CARE

Person Specification

Qualifications and Training

Essential

Educated to GCSE standard or equivalent, to include maths and English at grades A-C. NHS Care Certificate Moving and handling

Desirable

Computer skills including email and Microsoft Office applications.

Experience

Essential

Experience of working in a HCSW role. Experience of working with patients with diabetes.

Desirable

Patient observations, including capillary blood glucose measurement. Experience of working in the diabetes foot clinic

Skills and Knowledge

Essential

Time management skills. Excellent written and verbal communication skills. Understanding of the importance of confidentiality. Ability to communicate at all levels

Desirable

Wound dressing experience.

Personal Attributes

Essential

Smart appearance. Polite manner. Team player. Flexible/adaptable to service needs. Ability to work under pressure Ability to work with minimal supervision

Demonstrates Trust Values

Essential

Compassion, Ambition, Respect, Encourage - Proud to CARE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information